Lesson notes, exercises, downloads, and recommended reading are below the video. On mobile, the video will rescale when you play it.


Assertiveness at Work 101: What Managers Need to KNow about Assertive Behavior

If you want to make progress, you will sometimes need to assert yourself. This is a short introduction to the key elements of assertiveness at work.

Do you want a concise, yet precise, description of how to deal with common management challenges? This is one of a series of videos for you! See them all at https://t.ly/ncAX7

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⇨ Videos you may also like:
🎬 Assertiveness – What are Passive, Aggressive & Assertive Behavior?
https://youtu.be/KmrokQdsjTA?si=Vd62vKgbiYpxouVF
🎬 Assertiveness – What to Say to be Assertive
https://youtu.be/xrRVayJW-BA?si=CVxFmFoXAlFWgmU6
🎬 Assertiveness – Recognize Passive, Aggressive, & Assertive Behaviors
https://youtu.be/wq16lBNx_L0?si=UEMd0PR5GIrntwDO

Our Personal Impact playlist has three videos about aspects of assertiveness and many others on closely related topics: https://www.youtube.com/playlist?list=PL6vWkk9L7LeHP4d6ecPXo6SD7ADEZE-ve

🎯Watching this video is worth 3 Management Courses CPD Points.

🗃️ Managers Need a Basic set of kit to do your job well. Here are my top recommendations: https://kit.co/MikeClayton/manager-s-work-kit (the links are affiliated)

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💰Note: Links to our book recommendations are affiliated through Amazon

🔖 CHAPTER MARKERS
00:00 – The basics of assertiveness at work
00:17 – Introduction to assertiveness
00:44 – Passive, Aggressive, and Assertive Communication
02:46 – The benefits of assertiveness at work
03:25 – Key attributes of assertive communication
04:57 – Building the confidence to communicate assertively in the workplace
07:49 – Additional tips and techniques for assertiveness at work: Verbal Communication
09:08 – Additional tips and techniques for assertiveness at work: Non-verbal Communication
09:31 – Learn more about assertiveness at work [FREE]
09:46 – Next steps to develop your assertiveness skills

#Management #AssertivenessTraining #Assertiveness

source

Avoid Leaking Authority and Giving up Gravitas
Structure Your Comments: 5 Ways to Enhance your Authority
Style and Presentation to Enhance Your Gravitas
The Power of Silence: How to Use it to Enhance Your Gravitas
Speaking with the Voice of Authority: How it Builds Gravitas
The Presence of Gravitas: How Deliberate Pacing makes People Take Note
Credibility: Gain Gravitas through Knowledge and Experience
The Trust Equation – Gravitas needs Trust
How to Build Rapport (Develop your Charisma)
How to be Likeable (Develop your Charisma)
The 7 Elements of Charisma
Physical Presence – Creating the Impression you are Completely Present
Mental Presence – Being there, mentally
Presence, Charisma, Gravitas: What’s the Difference?
Confidence – 10 Tips to Act with Confidence
Confidence – How You Can Feel Confident
Confidence – The Basics & Basis of Confidence
Assertiveness – What to Say to be Assertive
Assertiveness – Recognize Passive, Aggressive, & Assertive Behaviors
Assertiveness – What are Passive, Aggressive & Assertive?
First Impression – How to Use Posture and Gesture
Make a Good First Impression – Positive Attitude
First Impression – Appearance: How to Look the Part

Mike Clayton

About Mike Clayton 

Dr Mike Clayton is a (former) Project Manager and now a management educator. Having trained thousands of people at live workshops, seminars, and conferences, he now delivers training mainly via video. He has 14 books with international publishers and runs two successful YouTube channels. He is also the founder of OnlinePMCourses.com

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