February 21, 2023

Diagnosis: Diagnosing the Customer’s Need [Sales Process Part 5 of 9] The first stage of the actual sale part of the sales process is diagnosing what your prospect needs or wants – and understanding which is which. This is the investigation, or diagnosis, stage of the sales process. The Book of the Course! Sales Skills:

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February 16, 2023

NLP Filters: How we Interpret the World around us We don’t see the world as it is. We see it as our brains interpret it. We become aware of external events through our senses. NLP Filters give a compelling model of how we interpret the world around us and the way it influences communication. Watching

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February 14, 2023

Opening the Sales Meeting [Sales Process Part 4 of 9] You have made a connection with your sales prospect, and you are ready to start selling… But, hold on. Let’s first open the sales process formally, so we all know where we are. This is the Sales Opening. The Book of the Course! Sales Skills:

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February 9, 2023

The NLP Approach to Rapport Building Building rapport is one of the core principles of NLP. And so, as you’d expect, NLP has a lot to say about how best to do rapport building. Watching this video is worth 3 Management Courses CPD Points*. 🔎 See below for details NLP This video is part of

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February 7, 2023

Sales Meeting Rapport Building [Sales Process Part 3 of 9] When your sales meeting starts, do not go straight into selling mode. People buy from people, so your first priority is to create some basic human contact. Start (or extend) your relationship with some basic rapport building. The Book of the Course! Sales Skills: A

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