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March 3, 2022
What is Seth Godin’s Permission Marketing? And How to Build Your Campaign Permission Marketing has reached early adulthood. Born in 1999, it is a vibrantly fit and energetic part of the marketer’s toolset. We see it everyday, and think nothing of the revolutionary change it has created. Watching this video is worth 3 Management Courses
March 1, 2022
Masters of Feedback: Rick Maurer – Feedback Toolkit Rick Maurer’s Feedback Toolkit is a fabulous resource for anyone who wants to equip themselves with knowledge and techniques for a wide variety of feedback scenarios. Rick Maurer is clearly a master of feedback. Feedback Toolkit: 16 Tools for Better Communication in the Workplace https://geni.us/x8TGT4 Watching this
February 24, 2022
What is Customer Relationship Management (CRM)? …And How to Use it. Customer Relationship Management, or CRM for short is a simple idea. Learn about your potential customers, and use that knowledge to strengthen your relationship with them. Use your stronger relationship to sell them your products or services. And then to sell them more. Watching
February 22, 2022
How to Do a Performance Turnaround – 6-step process [Feedback Challenges] If you have a poor-performing member of your team, how do you turn around their poor performance? I’ll give you a 6-step process to performance turnaround process. Watching this video is worth 1 Management Courses CPD Points. 🔎 See below for details Feedback This
February 17, 2022
What is the Customer Journey? And How to Visualize it To understand our customers, we map out the route they take through our marketing, advertising, and sales processes. This is your customer journey. It’s a way to understand how it feels for your customers to deal with you at each step along the path. Customer
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