February 15, 2022

Feedback Challenges: Bias in Feedback In this video I want to discuss five common types of bias we find in feedback – and what you can do to minimize each of these forms of bias in feedback. Watching this video is worth 2 Management Courses CPD Points*. 🔎 See below for details Feedback This video

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February 10, 2022

Seth Godin: What are Tribes? Seth Godin is a marketer and a communicator. And, in 2008 he tapped into the emerging Zeitgeist, with his book, ‘Tribes: We Need You to Lead Us’. (https://geni.us/ugCQ0). Watching this video is worth 2 Management Courses CPD Points*. 🔎 See below for details Marketing for Managers This video is part

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February 8, 2022

Feedback Failure: What if Your Feedback Doesn’t go to Plan? Feedback can start to seem routine, in a well-run team. But feedback doesn’t always go to plan. In this video, we’ll look at four of the most common reasons why feedback doesn’t go to plan – and what to do about each type of feedback

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February 3, 2022

Guy Kawasaki: What is Enchantment? The idea of enchantment has been part of fairy tales, legends, and myths for thousands of years. So, when Guy Kawasaki applies the word as a metaphor for how to influence customers, is he telling us anything new? Watching this video is worth 2 Management Courses CPD Points*. 🔎 See

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February 1, 2022

What is Diamond Feeback? In this short video, I want to answer the question, ‘What is Diamond Feedback?’ Watching this video is worth 1 Management Courses CPD Point*. 🔎 See below for details Feedback This video is part of course module number 3.8.2 Program 3: Managing & Leading Individuals Course 8: Feedback Section 2: How

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