Chairing Meetings – What to Do when Your Meeting Goes Wrong
When your meeting goes wrong, you’ll need a strategy to handle it, and in this video, I’ll give you a load.
When you are chairing meetings there is always the meeting will go wrong. So, what do you do?
Well, first of all, stay calm and trust your process. Then apply one or some of the tactics I’ll offer you for difficult meetings in this video.
Watching this Video is worth 3 Management Courses CPD Points*.
(See below for more details)
This video is part of course module number 2.3.2
Program 2: The Manager as Communicator
Course 3: Meetings
Section 2: Chairing Meetings
Primary videos that precede this video include:
– Planning Your Meeting https://youtu.be/u0hqoWIecNU
– Meetings as Conversations https://youtu.be/42kngpo0MPE
– Meeting Discipline https://youtu.be/NWLKP4Lk3BA
– Hosting the Meeting https://youtu.be/MyyoRz4fKP8
– Housekeeping https://youtu.be/U3PfBOBeqBY
– Managing the Meeting https://youtu.be/cRap-SJ8tpQ
– How to Deal with Challenging Participants https://youtu.be/BX6xoc3qg0Y
Primary videos that follow this video include:
– How to Prevent Group Think https://youtu.be/J4dt_rjsEJU
– How to Close Your Meeting https://youtu.be/S0V2-NsLFSs
– Meeting Minutes and Follow-up https://youtu.be/97j9Nq8UuGk
General strategies for when your meeting goes wrong:
1. Stay calm and centered: use the SCOPE Process
2. Re-affirm your objectives
3. One topic at a time… Focus
4. Hear from someone new
5. Ask for silence
6. Take a break
7. Restart with ground rules
8. Park contentious items for later and move on
9. Have a quiet word
10. Apologize to the meeting
And if all else fails and your meeting is still going wrong…
Adjourn the meeting.
1. Spend some time reviewing this video and your notes. Make a cheat-sheet of strategies you can use for your meetings and paste it into your meeting notebook – or whatever you take to your meetings. (2 MC CPD Points)
2. Reflect on meetings that have gone wrong (yours or other people’s) in the past. What would have been helpful strategies for getting them back on track? (2 MC CPD Points)
3. Are difficult participants – that is, difficult behavior – a big part of the problem? Take our companion video, How to Deal with Challenging Participants https://youtu.be/BX6xoc3qg0Y
4. At your next two meetings, if they start to go bad on you, deliberately apply one or to of the strategies you have learned. After the meeting, reflect on what happened and how effective those strategies were. (2×2 MC CPD Points)
Management Courses Continuing Professional Development (CPD) Points
You can record your Management Courses CPD points on our free, downloadable CPD record log.
Download it here: https://gum.co/MC-CPD
Each video has two levels of MC CPD points. For this video:
– If you simply watched the video, record 3 MC CPD points
– If you also carried out all of the recommended exercises, score a total of 11 MC CPD points
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