Charles Handy’s Triple-I Company
The Triple-I company is the primary home of 21st century knowledge workers. So, what is it?
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The Nature of Organizations
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This video is part of course module number 6.1.2
Program 6: Managing within Organizations
Course 1: The Nature of Organizations
Section 2: Organizational Models
Other videos in this section include:
🎬 Edgar Schein’s Two Organizational Cultures – https://youtu.be/9C64CXJw83E
🎬 Henry Mintzberg’s 4 plus 2 Organizational Types – https://youtu.be/JmvYcskjh3E
🎬 Charles Handy’s Gods of Management – https://youtu.be/yClxu7dzmB4
🎬 Charles Handy’s Shamrock Organization – https://youtu.be/dGGKT0Mr_HA
🎬 Charles Handy’s Federal Organization Model – https://youtu.be/69AYxCvT7m4
🎬 The Matrix Organization Model – https://youtu.be/hJ9wbFgmtKM
🎬 Peter Senge’s Learning Organization – https://youtu.be/k1k2h1l2VO0
🎬 Adhocracy – https://youtu.be/7QKm0Y3_Hr0
🎬 The Agile Organization – https://youtu.be/67NVUeFQMy4
🎬 Brian Robertson’s Holacracy – https://youtu.be/hz3khhOLT5E
🎬 Virtual Organizations – https://youtu.be/Hsovj2jPNPA
LESSON NOTES
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This is the final of our four organizational models proposed by the fertile mind of Charles Handy. For the others, take a look at our videos on:
• The Gods of Management
• The Shamrock Organization, and
• The Federal Organization
The Triple-I company is the primary home of 21st century knowledge workers.
The astonishing rise of internet-based software companies, web-based news aggregators, digital information providers, and the high-tech consultancies that serve them, seems to me to be ample evidence of Handy’s prescience.
The Triple-I company capitalises, above all, on:
• Ideas
• Intelligence
• Information
This organization treats smart people as individuals, so follows closely on Handy’s earlier models of the Task and Person cultures in his Gods of Management model.
People within a Triple-I organization are often focused on their own personal success and on their self-development. So a successful Triple-I organization will need to create a sense of community and belonging to hold onto people… what Handy describes as a ‘membership community’.
As with Handy’s Federal Model organizations, therefore, the core of a Triple-I organization must assert the lightest of touches over the professionals it employs. Decision-making needs to be decentralized, with only the core strategic direction coming from the center.
RECOMMENDED EXERCISE
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1. What example can you think of, of triple-i companies? (2 MC CPD Points)
2. In your organization, how important are each of ideas, intelligence, and information? (3 MC CPD Points)
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RECOMMENDED READING
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– Understanding Organizations https://geni.us/oB774Do
– Images of Organization https://geni.us/hrOemEs
– Inside Organizations: 21 Ideas for Managers https://geni.us/YwwL
– Gods of Management: The Four Cultures of Leadership https://geni.us/bpPeC5
Managers Need a Basic set of kit to do your job well. Here are my top recommendations: https://kit.co/MikeClayton/manager-s-work-kit (the links are affiliated)
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