Lesson notes, exercises, downloads, and recommended reading are below the video. On mobile, the video will rescale when you play it.

Cog’s Ladder of Group Experiences – Team Development

Cog’s Ladder of Group Experiences is a model of group development that expands on the Tuckman Model we looked at in an earlier video.

Watching this video is worth 2 Management Courses CPD Points*.
(See below for more details)

This video is part of course module number 4.3.1
Program 4: Managing & Leading Groups
Course 3: Teams
Section 1: Team Development & Team Building

Other videos in this section include:
– What is a Team https://youtu.be/nq2Arav7t4Q
– The Tuckman Team Development Model https://youtu.be/-nlMJcTAz_g
– Accelerate Team Development with Swift Trust https://youtu.be/aiVYyDCz-3s
– Establishing Team Behavior Norms https://youtu.be/4-TM6kINcUs
– Team Building Events: Why, What, and How? https://youtu.be/nhwBZ4lssM8
– John Whitmore’s Team Development Model https://youtu.be/VxPzQMseW7E
– The Drexler-Sibbet Team Performance Model https://youtu.be/HjEvSjkD7L0
– Kurt Lewin’s Freeze Phases for Team Development https://youtu.be/i9wNwxy9Zmo

Developed by George O. Charrier, at Procter and Gamble, in 1972.

In this model, the group experiences five stages:

Polite stage
Team members start nervous, but are keen to get to know one another. First impressions count, so we see polite social interaction. Ideas are simple, conversation is superficial, people avoid controversy and self-disclosure. We start to form judgements about other members that set the tone for the group’s future.

Why we’re here stage
Why were we brought together. The leader must focus the group on the their goals. Individual needs for approval diminish as the members understand their purpose and set goals. Social cliques begin to form as members make alliances. Communication will become more nuanced.

Power stage
Bids for power as group members take stances on issues. Members seeking leadership roles become apparent. Others withdraw from the power struggle. They may no longer contribute much – so the team leader needs to find ways to draw them out. You need to be patient in this stage, because it rarely produces carefully considered solutions or decisions.

Cooperation stage
Once a team hierarchy and role structure is established, members start to listen more carefully to one-another. A team spirit starts to emerge. And, with it, come new levels of creativity and productivity. Team will start to make progress.

If you need to introduce new members, they will be viewed as outsiders or intruders. The group will need to evolve again, as it did initially. So, avoid doing so, if you can.

Esprit stage
The team is performing well. Individuals know and understand their roles, they communicate effectively, and carry out their work efficiently. The team takes care of internal concerns with minimal fuss. Now, your task is to maintain this stage for as long as possible.

This is what Henri Fayol called ‘esprit de corps’- the pinnacle of group development.

1. Compare the Cog’s Ladder of Group Experiences with other models of team development, like Tuckman. What are the similarities and differences? (2 MC CPD Points)
2. What aspects of the Cog’s Ladder model are familiar from your own experiences of team development? And what differences are there? (2 MC CPD Points)

Free Resources
– CPD Tools – https://gum.co/MC-CPD
Paid resources
– Management Courses Onboarding Kit – https://gum.co/MC-ObK ($3)

– The Five Dysfunctions of a Team https://geni.us/wbIE
– The Wisdom of Teams https://geni.us/7i1AL
– The Belbin Guide to Succeeding at Work https://geni.us/Kzc4GV4
– Dream Teams: Working Together Without Falling Apart https://geni.us/oAgEOdA
– Pulling Together: 10 Rules for High-Performance Teamwork https://geni.us/zUVV3G
– HBR’s 10 Must Reads on Teams https://geni.us/0DLsNe4

Managers Need a Basic set of kit to do your job well. Here are my top recommendations: https://kit.co/MikeClayton/manager-s-work-kit (the links are affiliated)

Management Courses Continuing Professional Development (CPD) Points
You can record your Management Courses CPD points on our free, downloadable CPD record log.
Download it at: https://gum.co/MC-CPD

Each video has two levels of MC CPD points. For this video:
– If you simply watched the video, record 6 MC CPD points
– If you also carried out all of the recommended exercises, score a total of 6 MC CPD points

Links to our book recommendations are affiliated through Amazon

#Management #ManagementCourses #CogsLadder


Team Development Models [Compilation] – 5 ways to understand your team
Supporting Your Team through Common Challenges [Compilation]
Team Leadership Briefing [Compilation]
Team Development Process [Compilation]
Managing & Leading Remote Teams [Compilation]
What is BIG DATA? And introducing the 3 (or 5) V’s
Account Management: What is Account-based Selling?
What is Corporate Social Responsibility (CSR)?
The Disney Creativity Strategy: The NLP Way to Test Ideas
Cognitive Reappraisal: How to Control Negative Thoughts
What is Advertising? And What are its Benefits?
What is A/B Testing? …and Split Testing?
What is Customer Relationship Management (CRM)? …And How to Use it.
What is the Customer Journey? And How to Visualize it
What is Diamond Feeback?
What is the Marketing Channel Mix? Promotion Channel Strategy
What is a Customer Persona? …or Buyer Persona or Marketing Persona
What is a Brand Marketing Plan?
Patrick Lencioni: The Five Dysfunctions of a Team
What is a Brand Strategy?
Margerison McCann: The Team Management Wheel
What is Brand Management?
Meredith Belbin: The Belbin Team Roles Profile
Katzenbach and Smith: The Wisdom of Teams
Taking Care of the Wellbeing of People in Your Remote Team
Developing People in Your Remote Team
Getting Sufficient Challenge in Your Remote Team
Maintaining Productivity in Your Remote Team
Fostering Responsibility within Your Remote Team
Crafting Connection and Building Culture in Your Remote Team
Helping Build Understanding in Your Remote Team
Creating Trust in Remote Teams
Introduction to Managing Remote Teams
Tips for Cross-Cultural Working: 10 + 1 Bonus
Cultural Web: Johnson & Scholes on Where Culture Originates
Dimensions of Cross-Cultural Differences: 10 of the Biggest
Developing Cross-Cultural Awareness: The Stages
Introduction to Cross-Cultural Teams
How to Support Your Team for Learning: 7 Things
Supporting Your Team through Conflict: 3+1 Roles to Play
How to Support Your Team through Change – 6 Steps
Supporting Your Team through Team Stress: 4 Steps
Supporting Your Team Under Pressure: Return to High-Performance
Team Leadership: Handling Team Problems
Daniel Goleman’s 6 Leadership Styles for Team Leaders

Mike Clayton

About Mike Clayton 

Dr Mike Clayton is a (former) Project Manager and now a management educator. Having trained thousands of people at live workshops, seminars, and conferences, he now delivers training mainly via video. He has 14 books with international publishers and runs two successful YouTube channels. He is also the founder of OnlinePMCourses.com

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