Lesson notes, exercises, downloads, and recommended reading are below the video. On mobile, the video will rescale when you play it.

Crafting Connection and Building Culture in Your Remote Team

Building connection and creating a distinctive culture will be far harder with a remote team. You must take the lead in making efforts to communicate well.

Watching this video is worth 1 Management Courses CPD Point*.
(See below for more details)

This video is part of course module number 4.3.5
Program 4: Managing & Leading Groups
Course 3: Teams
Section 5: Managing Remote Teams

Other videos in this section include:
🎬 Introduction to Managing Remote Teams
πŸ”— https://youtu.be/YsO_GuEjlBo
🎬 Creating Trust in Remote Teams
πŸ”— https://youtu.be/DBPFFZFePAk
🎬 Helping Build Understanding in Your Remote Team
πŸ”— https://youtu.be/ESF_5m45DKk
🎬 Fostering Responsibility within Your Remote Team
πŸ”— https://youtu.be/FpjOKvbZl58
🎬 Maintaining Productivity in Your Remote Team
πŸ”— https://youtu.be/Na30W6Dti9g
🎬 Getting Sufficient Challenge in Your Remote Team
πŸ”— https://youtu.be/cEareagQg9Q
🎬 Developing the People in Your Remote Team
πŸ”— https://youtu.be/oTpkqxeXcdE
🎬 Taking Care of the Wellbeing of People in Your Remote Team
πŸ”— https://youtu.be/6psjuxxtYps

Engage with everyone in your remote team, frequently. Otherwise, it is all too easy to create a two-tier structure to your team:
β€’ those who are near you, and
β€’ the others, who are far away

Boost frequent virtual communication with in-person visits. If your budget allows, you should:
β€’ Bring remote team members to your hub
β€’ Personally visit members of your virtual team

Establish a regular communication cycle. Communication can be difficult; especially when people are communicating:
β€’ over long distances
β€’ at the ends of their working day
β€’ in a language that is not their first language
β€˜Little and often’ can be a good guide. Weekly short meetings are better than fortnightly longer meetings.

Think in terms of both team and individual communication. Encourage person-to-person calls between colleagues as a regular part of working.

When you schedule team communication across multiple time zones, be sensitive to the time of day for different team members. If you cannot avoid unsocial hours for some team members, try to rotate the burden.

Face-to-face is the gold-standard for human communication. For that reason:
β€’ An all hands get together beats
β€’ video conferencing, beats
β€’ audio-only teleconferencing, beats
β€’ text-based messaging
Remember that β€˜email is the worst form of communication devised by humans, bar none’.

Recognition and Rewards
Recognizing contributions and rewarding successes are valuable ways to create a team ritual.

The Value of Structured Virtual Team Meetings
Keep remote team meetings as short as you can – ideally to 30 minutes or less. But encourage informal chat time at either end of formal meetings. To make the structured part go well, circulate key points, an agenda, and the names of participants in advance.

1. What is the state of your remote team’s culture? Where are the weak points in the connection within it? (2 MC CPD Points)
2. Develop a plan for strengthening connection within your virtual team, and so building a more robust team culture. (3 MC CPD Points)
3. Follow your plan and review progress after 2-4 weeks (3 MC CPD Points)
4. Repeat from step 2

Free Resources
– CPD Tools – https://gum.co/MC-CPD
Paid resources
– Management Courses Onboarding Kit – https://gum.co/MC-ObK ($3)

– The Five Dysfunctions of a Team https://geni.us/wbIE
– The Wisdom of Teams https://geni.us/7i1AL
– The Belbin Guide to Succeeding at Work https://geni.us/Kzc4GV4
– Dream Teams: Working Together Without Falling Apart https://geni.us/oAgEOdA
– Pulling Together: 10 Rules for High-Performance Teamwork https://geni.us/zUVV3G
– HBR’s 10 Must Reads on Teams https://geni.us/0DLsNe4

Managers need a basic set of kit to do your job well. Here are my top recommendations: https://kit.co/MikeClayton/manager-s-work-kit (the links are affiliated)

Management Courses Continuing Professional Development (CPD) Points
You can record your Management Courses CPD points on our free, downloadable CPD record log.
Download it at: https://gum.co/MC-CPD

Each video has two levels of MC CPD points. For this video:
– If you simply watched the video, record 1 MC CPD points
– If you also carried out all of the recommended exercises, score a total of 9 MC CPD points

Links to our book recommendations are affiliated through Amazon

#RemoteTeam #ManagementCourses #Connection


Supporting Your Team through Common Challenges [Compilation]
Team Leadership Briefing [Compilation]
Team Development Process [Compilation]
Managing & Leading Remote Teams [Compilation]
Patrick Lencioni: The Five Dysfunctions of a Team
Margerison McCann: The Team Management Wheel
Meredith Belbin: The Belbin Team Roles Profile
Katzenbach and Smith: The Wisdom of Teams
Taking Care of the Wellbeing of People in Your Remote Team
Developing People in Your Remote Team
Getting Sufficient Challenge in Your Remote Team
Maintaining Productivity in Your Remote Team
Fostering Responsibility within Your Remote Team
Helping Build Understanding in Your Remote Team
Creating Trust in Remote Teams
Introduction to Managing Remote Teams
Tips for Cross-Cultural Working: 10 + 1 Bonus
Dimensions of Cross-Cultural Differences: 10 of the Biggest
Developing Cross-Cultural Awareness: The Stages
Introduction to Cross-Cultural Teams
How to Support Your Team for Learning: 7 Things
Supporting Your Team through Conflict: 3+1 Roles to Play
How to Support Your Team through Change – 6 Steps
Supporting Your Team through Team Stress: 4 Steps
Supporting Your Team Under Pressure: Return to High-Performance
Team Leadership: Handling Team Problems
Daniel Goleman’s 6 Leadership Styles for Team Leaders
Team Leadership Continuum [Tannenbaum & Schmidt]
Four Quadrants of Team Leadership
LEAD Your Team: 4 Team Leadership Priorities
Team Leadership: John Adair’s Action Centered Leadership
Servant Leadership: Leading Your Team in the Tuckman Performing Stage
Team Leadership and the Tuckman Group Development Stages
Teamwork: Your Team Working Problems Solved
Teamwork: Problem Solving with Your Team
Teamwork: Team Celebrations
Teamwork: Leading Effective Team Reviews
Teamwork: Elements of Effective Team Meetings
Teamwork: Your Team’s Skills and Expertise
Teamwork: Facilitating Effective Team Working
Teamwork: Protecting Your Team
Teamwork: Providing for Your Team
Teamwork: Essentials of Working as a Team
Kurt Lewin’s Freeze Phases for Team Development
The Drexler-Sibbet Team Performance Model

Mike Clayton

About Mike Clayton 

Dr Mike Clayton is a (former) Project Manager and now a management educator. Having trained thousands of people at live workshops, seminars, and conferences, he now delivers training mainly via video. He has 14 books with international publishers and runs two successful YouTube channels. He is also the founder of OnlinePMCourses.com

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