Critical Assessment of Emotional Intelligence: The Cases For and Against
Emotional Intelligence is an appealing model with a lot of ‘face validity’. That is, subjectively people see it as covering the concept it purports to measure. However, there is also a lot of academic criticism of the concept. So, in this video, we’ll take a look at some of the major points in the cases for and against Emotional Intelligence.
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Overview of Emotional Intelligence
This video is part of course module number 1.4.1
Program 1: Managing Yourself
Course 4: Emotional Intelligence
Section 1: Overview of Emotional Intelligence
Other videos in this section include:
🎬 Introduction to Emotional Intelligence https://youtu.be/sHE_EgiNsTM
🎬 Why is Emotional Intelligence Important at work? https://youtu.be/u2P2Nm2RcTI
🎬 Howard Gardner: Emotional Intelligence in the Multiple Intelligences Model https://youtu.be/VZgN0bXMLus
🎬 Reuven Bar-On: Emotional Quotient (EQ) in Emotional Intelligence https://youtu.be/05ELRyJWQMw
🎬 The Daniel Goleman Model of Emotional Intelligence https://youtu.be/F9clHdsQz4c
🎬 The Salovey & Mayer Model of Emotional Intelligence https://youtu.be/gizR2Kbb6ew
= = LESSON NOTES
The Psychologist, Cary Cherniss, compiled an excellent ‘Business case for Emotional Intelligence’ in 1999 and I will link to it below: https://www.eiconsortium.org/pdf/business_case_for_ei.pdf
Correlation is not evidence of causation.
I think the best assessment is that which Howard Gardner gave for his wider theory of Multiple Intelligences:
‘These intelligences are fictions – at most, useful fictions – for discussing processes and abilities that (like all of life) are continuous with one another.’
That is to say, Emotional Intelligence may not be a rigorous description of reality, but it is a useful model.
= = RECOMMENDED EXERCISE
1. What aspects of the Emotional Intelligence model seem most useful to you? (2 MC CPD Points)
2. Which aspects of the Emotional Intelligence model are you the most skeptical about? (2 MC CPD Points)
3. Take a look at our video on the Hawthorne Experiment – https://youtu.be/jRMO43s5NGY (1 MC CPD Point)
= = DOWNLOADS
Free Resources
🧰 CPD Tools – https://gum.co/MC-CPD
Paid resources
🧳 Management Courses Onboarding Kit – https://gum.co/MC-ObK ($3)
= = RECOMMENDED READING
📖 Emotional Intelligence: Why it Can Matter More Than IQ
https://geni.us/KxAZAZ8
📖 Working with Emotional Intelligence
https://geni.us/R024Ax
📖 The New Leaders: Transforming the Art of Leadership
https://geni.us/5ziIw
📖 Emotional Intelligence: Build Strong Social Skills and Improve Your Relationships
https://geni.us/Xn6BpoK
📖 Emotional Intelligence Pocketbook: Little Exercises for an Intuitive Life
https://geni.us/Ne8Wz
📖 EQ Applied: The Real-World Guide to Emotional Intelligence
https://geni.us/XoqvY
⭕️ Links to our book recommendations are affiliated through Amazon and help support our free videos
Managers Need a Basic set of kit to do your job well. Here are my top recommendations: https://kit.co/MikeClayton/manager-s-work-kit (the links are affiliated)
= = MANAGEMENT COURSES CONTINUING PROFESSIONAL DEVELOPMENT (CPD) POINTS
You can record your Management Courses CPD points on our free, downloadable CPD record log.
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– If you also carried out all of the recommended exercises, score a total of 7 MC CPD points
= = CHAPTER MARKERS
00:00 – The Case for and Against Emotional Intelligence
00:35 – The case for Emotional Intelligence
01:48 – The Hawthorne Experiment
02:28 – The power of Emotional Intelligence
03:21 – The Case against Emotional Intelligence
06:30 – My verdict on Emotional Intelligence
07:27 – The best assessment of Emotional Intelligence
#ManagementCourses #Emotional Intelligence #CriticalAssessment
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