Lesson notes, exercises, downloads, and recommended reading are below the video. On mobile, the video will rescale when you play it.

Critical Assessment of Emotional Intelligence: The Cases For and Against

Emotional Intelligence is an appealing model with a lot of ‘face validity’. That is, subjectively people see it as covering the concept it purports to measure. However, there is also a lot of academic criticism of the concept. So, in this video, we’ll take a look at some of the major points in the cases for and against Emotional Intelligence.

Get our Kindle-exclusive companion to this course: Emotional Intelligence: A Management Courses Introduction https://geni.us/FsuCDrK

Watching this video is worth 2 Management Courses CPD Points*.
🔎 See below for details

Overview of Emotional Intelligence
This video is part of course module number 1.4.1
Program 1: Managing Yourself
Course 4: Emotional Intelligence
Section 1: Overview of Emotional Intelligence

Other videos in this section include:
🎬 Introduction to Emotional Intelligence https://youtu.be/sHE_EgiNsTM
🎬 Why is Emotional Intelligence Important at work? https://youtu.be/u2P2Nm2RcTI
🎬 Howard Gardner: Emotional Intelligence in the Multiple Intelligences Model https://youtu.be/VZgN0bXMLus
🎬 Reuven Bar-On: Emotional Quotient (EQ) in Emotional Intelligence https://youtu.be/05ELRyJWQMw
🎬 The Daniel Goleman Model of Emotional Intelligence https://youtu.be/F9clHdsQz4c
🎬 The Salovey & Mayer Model of Emotional Intelligence https://youtu.be/gizR2Kbb6ew

The Psychologist, Cary Cherniss, compiled an excellent ‘Business case for Emotional Intelligence’ in 1999 and I will link to it below: https://www.eiconsortium.org/pdf/business_case_for_ei.pdf

Correlation is not evidence of causation.

I think the best assessment is that which Howard Gardner gave for his wider theory of Multiple Intelligences:
‘These intelligences are fictions – at most, useful fictions – for discussing processes and abilities that (like all of life) are continuous with one another.’
That is to say, Emotional Intelligence may not be a rigorous description of reality, but it is a useful model.

1. What aspects of the Emotional Intelligence model seem most useful to you? (2 MC CPD Points)
2. Which aspects of the Emotional Intelligence model are you the most skeptical about? (2 MC CPD Points)
3. Take a look at our video on the Hawthorne Experiment – https://youtu.be/jRMO43s5NGY (1 MC CPD Point)

Free Resources
🧰 CPD Tools – https://gum.co/MC-CPD
Paid resources
🧳 Management Courses Onboarding Kit – https://gum.co/MC-ObK ($3)

📖 Emotional Intelligence: Why it Can Matter More Than IQ
📖 Working with Emotional Intelligence
📖 The New Leaders: Transforming the Art of Leadership
📖 Emotional Intelligence: Build Strong Social Skills and Improve Your Relationships
📖 Emotional Intelligence Pocketbook: Little Exercises for an Intuitive Life
📖 EQ Applied: The Real-World Guide to Emotional Intelligence

⭕️ Links to our book recommendations are affiliated through Amazon and help support our free videos

Managers Need a Basic set of kit to do your job well. Here are my top recommendations: https://kit.co/MikeClayton/manager-s-work-kit (the links are affiliated)

You can record your Management Courses CPD points on our free, downloadable CPD record log.
📓 Download it at: https://gum.co/MC-CPD
Each video has two levels of MC CPD points. For this video:
– If you simply watched the video, record 2 MC CPD points
– If you also carried out all of the recommended exercises, score a total of 7 MC CPD points

00:00 – The Case for and Against Emotional Intelligence
00:35 – The case for Emotional Intelligence
01:48 – The Hawthorne Experiment
02:28 – The power of Emotional Intelligence
03:21 – The Case against Emotional Intelligence
06:30 – My verdict on Emotional Intelligence
07:27 – The best assessment of Emotional Intelligence

#ManagementCourses #Emotional Intelligence #CriticalAssessment


Cognitive Reappraisal: How to Control Negative Thoughts
Emotional Intelligence and Neuroscience
Social Skills: What are they and How to Build Them
Social Awareness: What is it and How to Build it
Self Motivation: What is it and How to Build it
Self Regulation: What is it and How to Build It
Self Awareness: What is it and How to Build it
The Salovey & Mayer Model of Four Emotional Intelligence Abilities
The Daniel Goleman Model of Emotional Intelligence
Emotional Quotient (EQ): The Reuven Bar-On model of Emotional Intelligence
Howard Gardner: Emotional Intelligence in the Multiple Intelligences Model
Emotional Intelligence at Work: Why is it Important?
Introduction to Emotional Intelligence

Mike Clayton

About Mike Clayton 

Dr Mike Clayton is a (former) Project Manager and now a management educator. Having trained thousands of people at live workshops, seminars, and conferences, he now delivers training mainly via video. He has 14 books with international publishers and runs two successful YouTube channels. He is also the founder of OnlinePMCourses.com

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