Lesson notes, exercises, downloads, and recommended reading are below the video. On mobile, the video will rescale when you play it.

Cultural Web: Johnson & Scholes on Where Culture Originates

The Cultural Web of an organization is a model developed by Gerry Johnson and Kevan Scholes.

Watching this video is worth 1 Management Courses CPD Point*.
(See below for more details)

The Nature of Organizations
This video is part of course module number 6.1.4
Program 6: Managing within Organizations
Course 1: The Nature of Organizations
Section 4: Organizational Culture

Other videos in this section include:
🎬 Introduction to Organizational Culture https://youtu.be/F_jEJBjE_J4
🎬 Quinn and Cameron: Competing Values Model of Organizational Culture https://youtu.be/eOnCetNa7Zc
🎬 Edgar Schein’s 3 Levels of Organizational Culture https://youtu.be/N37Foo0DOgE
🎬 National Culture within an Organization: Geert Hofstede’s 6 Cultural Dimensions https://youtu.be/eygJtngcqMs
🎬 How we Work: Geert Hofstede’s 6 Cross-Organization Cultural Dimensions https://youtu.be/U8CZE1LXpv4

Johnson and Scholes created the model called the Cultural Web of an organization. It helps us understand the factors that have an impact on an organization’s culture:
• Paradigm – the set of assumptions about the organization that everyone makes (or most people do)
• Symbols – terminology, branding, perks, titles
• Power Structures – hierarchical structure and networks of informal power
• Organizational structures – relationships between functions, activities, people, and even budgets in the organization
• Control Systems – how the organization measures and rewards performance – and what it rewards and punishes
• Rituals and routines – what we do and how we do it – including how people relate to one another

• Stories – the events and personalities the organization remembers and how it frames them into lessons, successes, failures, heroes and villains

We can use this model to help us to:
1. Assess the components of the culture as it is now
2. Determine how we want it to be
3. Identify the changes we need to make, in each area, to bridge the differences

For your current organization – or one you know very well – write a short description of each of its:
1. Symbols (2 MC CPD Points)
2. Power structures (2 MC CPD Points)
3. Organizational structures (2 MC CPD Points)
4. Control systems (2 MC CPD Points)
5. Rituals and routines (2 MC CPD Points)
6. Stories (2 MC CPD Points)
When you have done that, finish with its:

7. Paradigm (2 MC CPD Points)

Free Resources
– CPD Tools – https://gum.co/MC-CPD

Paid resources
– Management Courses Onboarding Kit – https://gum.co/MC-ObK ($3)

– Understanding Organizations https://geni.us/oB774Do
– Images of Organization https://geni.us/hrOemEs
– Inside Organizations: 21 Ideas for Managers https://geni.us/YwwL
– Gods of Management: The Four Cultures of Leadership https://geni.us/bpPeC5

Managers Need a Basic set of kit to do your job well. Here are my top recommendations: https://kit.co/MikeClayton/manager-s-work-kit (the links are affiliated)

Management Courses Continuing Professional Development (CPD) Points
You can record your Management Courses CPD points on our free, downloadable CPD record log.
Download it at: https://gum.co/MC-CPD

Each video has two levels of MC CPD points. For this video:
– If you simply watched the video, record 1 MC CPD point
– If you also carried out all of the recommended exercises, score a total of 15 MC CPD points

Links to our book recommendations are affiliated through Amazon

#OrganizationalCulture #ManagementCourses #CulturalWeb


Introduction to Organizations: A Compilation of our Introductory Videos
What is BIG DATA? And introducing the 3 (or 5) V’s
What is Globalization?
Account Management: What is Account-based Selling?
What is Corporate Social Responsibility (CSR)?
The Disney Creativity Strategy: The NLP Way to Test Ideas
Cognitive Reappraisal: How to Control Negative Thoughts
What is Advertising? And What are its Benefits?
What is A/B Testing? …and Split Testing?
What is Customer Relationship Management (CRM)? …And How to Use it.
What is the Customer Journey? And How to Visualize it
What is Diamond Feeback?
What is the Marketing Channel Mix? Promotion Channel Strategy
What is a Customer Persona? …or Buyer Persona or Marketing Persona
What is a Brand Marketing Plan?
What is a Brand Strategy?
What is Brand Management?
Kim Cameron: Positive Organizational Scholarship
Charles Handy: Philosopher of Organizations
Edgar Schein: The Master of Organizational Culture
Harold Geneen: Data-driven Charismatic Organization
Chester Barnard: Organizations as Networks of People
Max Weber: The Father of Organizational Theory
How we Work: Geert Hofstede’s 6 Cross-Organization Cultural Dimensions
National Culture within an Organization: Geert Hofstede’s 6 Cultural Dimensions
Quinn and Cameron: Competing Values Model of Organizational Culture
Edgar Schein’s 3 Levels of Organizational Culture
Introduction to Organizational Culture
Empowerment: The Organization Giving up its Power
French and Raven: Social Power Bases in Organizations
Power in Organizations: The Power of Governance
Robin Fincham: Three Levels of Organizational Power
Amitai Etzioni: How Organizations Secure Compliance
Organizational Power: What is Power?
Virtual Organizations
Brian Robertson’s Holacracy Organizational Model
The Agile Organization
Adhocracy Organizational Model
Peter Senge’s Learning Organization
The Matrix Organization Model
Charles Handy’s Triple-I Company
Charles Handy’s Federal Organization Model
Charles Handy’s Shamrock Organization
Charles Handy’s Gods of Management
Henry Mintzberg’s 4 plus 2 Organizational Types

Mike Clayton

About Mike Clayton 

Dr Mike Clayton is a (former) Project Manager and now a management educator. Having trained thousands of people at live workshops, seminars, and conferences, he now delivers training mainly via video. He has 14 books with international publishers and runs two successful YouTube channels. He is also the founder of OnlinePMCourses.com

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