Dale Carnegie: How to Win Friends and Sell to Them
When selling, a relationship mindset is vital. And Dale Carnegie tells us how we can make friends with the people who buy.
The Book of the Course!
Sales Skills: A Management Courses Introduction
This book gives a broad introduction to the topic, for managers and professionals who don’t want or intend to specialize in sales and selling. And as a fast start for someone needing to make a start in selling, for whatever reason.
Get the kindle Exclusive book from: https://geni.us/TL5BKeD
Watching this video is worth 3 Management Courses CPD Points*.
🔎 See below for details
Sales and Selling Skills
This video is part of course module 8.4.4
Program 8: Managing Customers and Clients
Course 4: Sales / Selling Skills
Section 4: Masters of Selling
Other videos in this section include:
🎬 Mary Kay Ash: The Mary Kay Way of Selling https://youtu.be/ToBd_dGXAV4
🎬 Neil Rackham: SPIN Selling https://youtu.be/EapHYaT3TGI
🎬 The Miller Heiman Strategic Selling Methodology https://youtu.be/d3eACAlFRps
🎬 Daniel Pink: To Sell is Human https://youtu.be/uWAcm6sknTg
LESSON NOTES
Carnegie’s Six Ways to Make People Like You
1. Be genuinely interested in other people
2. Smile
3. A person’s name is, to them, the sweetest sound
4. Be a good listener and encourage others to talk about themselves
5. Talk about the other person’s interests
6. Make the other person feel important – sincerely
DOWNLOADS
Free Resources
🧰 CPD Tools – https://gum.co/MC-CPD
Paid resources
🧳 Management Courses Onboarding Kit – https://gum.co/MC-ObK ($3)
RECOMMENDED READING
How to Win Friends and Influence People
https://geni.us/jTXlTR
There are many books that introduce Sales and Selling. These are the ones I have, and can recommend:
📖 To Sell Is Human https://geni.us/L2EQmt
📖 The Only Sales Guide You’ll Ever Need https://geni.us/AEAVD5
📖 The New Strategic Selling https://geni.us/Zt2Z9n3
📖 SPIN Selling https://geni.us/Ir5xu
📖 The Psychology of Selling https://geni.us/AjR8AA
⭕️ Links to our book recommendations are affiliated through Amazon and help support our free videos
Managers Need a Basic set of kit to do your job well. Here are my top recommendations: https://kit.co/MikeClayton/manager-s-work-kit (the links are affiliated)
MANAGEMENT COURSES CONTINUING PROFESSIONAL DEVELOPMENT (CPD) POINTS
You can record your Management Courses CPD points on our free, downloadable CPD record log.
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Each video has two levels of MC CPD points. For this video:
– If you watched the video, record 3 MC CPD points
CHAPTER MARKERS
00:00 – Sales needs a relationship mindset
00:18 – How to Win Friends and Influence People
00:45 – Dale Carnegie’s story
01:04 – Success!
01:27 – Dale Carnagey to Dale Carnegie
01:52 – How to Win friends and Influence People
03:06 – 6 Ways to Make People Like You #1
03:39 – 6 Ways to Make People Like You #2
04:08 – 6 Ways to Make People Like You #3
04:55 – 6 Ways to Make People Like You #4
05:54 – 6 Ways to Make People Like You #5
06:30 – 6 Ways to Make People Like You #6
07:27 – Summing up
#ManagementCourses #Sales #DaleCarnegie
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