Lesson notes, exercises, downloads, and recommended reading are below the video. On mobile, the video will rescale when you play it.

Email Wrangling: How to Manage Your Email for Greater Productivity

Emails… They just keep on coming. And, as much as they can be a help, they can also be a blight on your productivity. So, you need to learn how to control them… to master the art of email wrangling.

In this video, I’ll show you how to manage your email productivity for greater productivity and inbox control.

Watching this video is worth 5 Management Courses CPD Points*.
(See below for more details)

This video is part of course module number 1.6.1
Program 1: Managing Yourself
Course 6: Personal Productivity
Section 1: Effective Working

Relevant videos in the same section as this video include:
– The Power of Habits: Productivity through Effective Working
– Organization: How to Enhance Your Productivity by Being Organized
– Failure of Multitasking: The Multitasking Myth
– Overcome Overwhelm: Dealing with the Feeling of Being Overwhelmed

Here are the top email hacks for productive for email wrangling:

1. Turn off your Alerts
Better, only open your email service when you plan to use it.
2. Schedule your email activity
Better, put a time box around it.
3. Don’t send an email when you could make a phone call
4. Unsubscribe from newsletters you don’t read.
5. Make your email messages short & courteous.
6. End emails with a clear question
7. Be brief with your replies.
8. Create a subject line that makes the content clear.
9. Use the one-touch system.
10. Use the software’s abilities to help you
• Create rules
• Tag or label emails
• Set up the fields your inbox displays
• Archive anything in your inbox older than 14 days.
• Print long emails to read when traveling.
11. Beware of Errors – Automation can get things wrong.
12. Conflict is a huge time-waster.
13. Unreasonable deadlines also cause conflict – email is not an instant message tool.
14. To get the quickest response, send on weekdays, in the morning.
15. Replies take longer, the older the person you send to. Younger respondents are quicker and terser!
16. If your email has an attachment, it can double the reply time.
17. Past Wednesday, reply length drops each day, jumping back up on Mondays.
18. Longest replies are early in the morning, dropping to a minimum around 11pm and then rising again to peak around 5am. Replies are slowest between 4 and 6am!
19. As people’s email load increases, they reply to a smaller proportion of incoming email. So to get through, try something different.

These exercises are designed to help you develop good email habits.
1. Turn off your alerts and come up with an email routine that will work for you. (2 MC CPD Points)
2. Find out about all the tools your email system offers. Apply them to create a system that works for you (2 MC CPD Points)
3. Get into the habit of writing emails carefully with clear statements, obvious questions, and helpful subject lines. Think carefully about who you send to and who you cc. (2 MC CPD Points)
4. Monitor how the changes you make work for you. Periodically do a review and tweak anything that you can improve. (2 MC CPD Points)

Free Resources
– CPD Tools – https://gum.co/MC-CPD
Paid resources
– Management Courses Onboarding Kit – https://gum.co/MC-ObK ($3)

I’ll be as modest as I can. I’m something of an expert on effective working, personal productivity, & time management, with 4 best-selling books by 3 international publishers:
– The Time Management Pocketbook
– How to Manage Your Time
– Powerhouse: Turbo Boost Your Effectiveness and Start Making a Serious Impact
– The Yes/No Book: How to do less… and achieve more

And here are my picks from the thousands of other books on personal productivity, effective working, & time management:
– The 7 Habits of Highly Effective People
– The Power of Habit: Why we Do what we Do, and How to Change
– Essentialism: The Disciplined Pursuit of Less
– Eat that Frog! 21 Great Ways to Stop Procrastinating

Management Courses Continuing Professional Development (CPD) Points
You can record your Management Courses CPD points on our free, downloadable CPD record log.
Download it here: https://gum.co/MC-CPD

Each video has two levels of MC CPD points. For this video:
– If you simply watched the video, record 5 MC CPD points
– If you also carried out all of the recommended exercises, score a total of 13 MC CPD points

Links to our book recommendations are affiliated through Amazon

#Productivity #EffectiveWorking #EmailWrangling


Strategic Time Management: What and How
How to Use the Kanban Method for Time Management
How Does the Chain Method of Time Management Work?
How Does the Autofocus Time Management Method Work?
How Does the Getting Things Done Time Management Method Work?
What is the Pomodoro Technique? Working in Sprints
Eating Frogs: A Solution to Procrastination
How to Handle Interruptions and Distractions
How to Say NO: Noble Objection – the Ultimate in Time Management
How to Handle Overload: When Time Management is Not Enough
How to Clear a Backlog – The 4 Rs Method
Prioritization with the Pareto Principle – the 80-20 Rule
Prioritization: Understand Urgent and Important
To Do List and 7 Other Time Management Lists You Should Use Instead
Time Management with The OATS Principle
Goal Setting: The Start of Your Time Management
Activity Log: Logging Your Time and Activities
Monkey Management: How to Deal with a Monkey on Your Back
The Flow State… and How Flow Can Help You Work Effectively
Special Time: and How to Use it to Work Effectively
Overcome Overwhelm: Dealing with the Feeling of Being Overwhelmed
Conquer Procrastination: How to Avoid Putting Things Off
Three Types of Procrastination… and Why 2 are Good
Failure of Multitasking: The Multitasking Myth
Milestones and Deadlines for Self-Motivation and Greater Productivity
Wellbeing: What to do to Increase Your Productivity
Use your Energy Cycles for More Effective Working and Greater Productivity
Planning, Preparation, and Follow-up: Effective Working for Better Productivity
Organization: How to Enhance Your Productivity by Being Organized
The Power of Habits: Productivity through Effective Working

Mike Clayton

About Mike Clayton 

Dr Mike Clayton is a (former) Project Manager and now a management educator. Having trained thousands of people at live workshops, seminars, and conferences, he now delivers training mainly via video. He has 14 books with international publishers and runs two successful YouTube channels. He is also the founder of OnlinePMCourses.com

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