Lesson notes, exercises, downloads, and recommended reading are below the video. On mobile, the video will rescale when you play it.

Emotional Intelligence at Work: Why is it Important?

This is not an academic video, where I describe study after study and cite all the research papers. But I will tell you why Emotional Intelligence is important at work and give you an indication of the range of positive benefits of emotional intelligence at work that researchers have identified.

Watching this video is worth 2 Management Courses CPD Points*.
🔎 See below for details

Overview of Emotional Intelligence
This video is part of course module number 1.4.1
Program 1: Managing Yourself
Course 4: Emotional Intelligence
Section 1: Overview of Emotional Intelligence

Other videos in this section include:
🎬 Introduction to Emotional Intelligence https://youtu.be/sHE_EgiNsTM
🎬 Howard Gardner: Emotional Intelligence in the Multiple Intelligences Model https://youtu.be/VZgN0bXMLus
🎬 Reuven Bar-On: Emotional Quotient (EQ) in Emotional Intelligence https://youtu.be/05ELRyJWQMw
🎬 The Daniel Goleman Model of Emotional Intelligence https://youtu.be/F9clHdsQz4c
🎬 The Salovey & Mayer Model of Emotional Intelligence https://youtu.be/gizR2Kbb6ew
🎬 Critical Assessment of Emotional Intelligence: The Cases For and Against https://youtu.be/0WVVTajJJjY

Correlation does not imply causation

Key Benefits
– Improved Relationships
– Workplace Performance
– Negotiating Skills
– Leadership Efficacy
– Mental health and general well-being

As with all psychology and social science, rigorous controlled and repeatable experimentation is hard to conduct. And demonstrating causation is harder still. However, it seems likely that there will be benefits but, even if there are few or none, there are unlikely to be any downsides.

1. Which of these benefits is likely to have the greatest impact on you? (1 MC CPD Points)
2. What other benefits might you expect, for yourself? (2 MC CPD Points)

Free Resources
🧰 CPD Tools – https://gum.co/MC-CPD
Paid resources
🧳 Management Courses Onboarding Kit – https://gum.co/MC-ObK ($3)

📖 Emotional Intelligence: Why it Can Matter More Than IQ
📖 Working with Emotional Intelligence
📖 The New Leaders: Transforming the Art of Leadership
📖 Emotional Intelligence: Build Strong Social Skills and Improve Your Relationships
📖 Emotional Intelligence Pocketbook: Little Exercises for an Intuitive Life
📖 EQ Applied: The Real-World Guide to Emotional Intelligence

⭕️ Links to our book recommendations are affiliated through Amazon and help support our free videos

Managers Need a Basic set of kit to do your job well. Here are my top recommendations: https://kit.co/MikeClayton/manager-s-work-kit (the links are affiliated)

You can record your Management Courses CPD points on our free, downloadable CPD record log.
📓 Download it at: https://gum.co/MC-CPD
Each video has two levels of MC CPD points. For this video:
– If you simply watched the video, record 2 MC CPD points
– If you also carried out all of the recommended exercises, score a total of 5 MC CPD points

00:00 – Why Emotional Intelligence is important at work
00:38 – Correlation is not evidence of causation
02:13 – Improved Relationships
02:50 – Workplace Performance
03:20 – Negotiation Skills
04:05 – Leadership Effectiveness
05:34 – Mental health and General wellbeing
06:30 – General life satisfaction
07:01 – Overall conclusion

#ManagementCourses #Emotional Intelligence #EmotionalIntelligenceAtWork


Cognitive Reappraisal: How to Control Negative Thoughts
Emotional Intelligence and Neuroscience
Social Skills: What are they and How to Build Them
Social Awareness: What is it and How to Build it
Self Motivation: What is it and How to Build it
Self Regulation: What is it and How to Build It
Self Awareness: What is it and How to Build it
Critical Assessment of Emotional Intelligence: The Cases For and Against
The Salovey & Mayer Model of Four Emotional Intelligence Abilities
The Daniel Goleman Model of Emotional Intelligence
Emotional Quotient (EQ): The Reuven Bar-On model of Emotional Intelligence
Howard Gardner: Emotional Intelligence in the Multiple Intelligences Model
Introduction to Emotional Intelligence

Mike Clayton

About Mike Clayton 

Dr Mike Clayton is a (former) Project Manager and now a management educator. Having trained thousands of people at live workshops, seminars, and conferences, he now delivers training mainly via video. He has 14 books with international publishers and runs two successful YouTube channels. He is also the founder of OnlinePMCourses.com

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