Lesson notes, exercises, downloads, and recommended reading are below the video. On mobile, the video will rescale when you play it.


Emotional Intelligence at Work: Why is it Important?

This is not an academic video, where I describe study after study and cite all the research papers. But I will tell you why Emotional Intelligence is important at work and give you an indication of the range of positive benefits of emotional intelligence at work that researchers have identified.

Watching this video is worth 2 Management Courses CPD Points*.
🔎 See below for details

Overview of Emotional Intelligence
This video is part of course module number 1.4.1
Program 1: Managing Yourself
Course 4: Emotional Intelligence
Section 1: Overview of Emotional Intelligence

Other videos in this section include:
🎬 Introduction to Emotional Intelligence https://youtu.be/sHE_EgiNsTM
🎬 Howard Gardner: Emotional Intelligence in the Multiple Intelligences Model https://youtu.be/VZgN0bXMLus
🎬 Reuven Bar-On: Emotional Quotient (EQ) in Emotional Intelligence https://youtu.be/05ELRyJWQMw
🎬 The Daniel Goleman Model of Emotional Intelligence https://youtu.be/F9clHdsQz4c
🎬 The Salovey & Mayer Model of Emotional Intelligence https://youtu.be/gizR2Kbb6ew
🎬 Critical Assessment of Emotional Intelligence: The Cases For and Against https://youtu.be/0WVVTajJJjY

= = LESSON NOTES
Correlation does not imply causation

Key Benefits
– Improved Relationships
– Workplace Performance
– Negotiating Skills
– Leadership Efficacy
– Mental health and general well-being

As with all psychology and social science, rigorous controlled and repeatable experimentation is hard to conduct. And demonstrating causation is harder still. However, it seems likely that there will be benefits but, even if there are few or none, there are unlikely to be any downsides.

= = RECOMMENDED EXERCISE
1. Which of these benefits is likely to have the greatest impact on you? (1 MC CPD Points)
2. What other benefits might you expect, for yourself? (2 MC CPD Points)

= = DOWNLOADS
Free Resources
🧰 CPD Tools – https://gum.co/MC-CPD
Paid resources
🧳 Management Courses Onboarding Kit – https://gum.co/MC-ObK ($3)

= = RECOMMENDED READING
📖 Emotional Intelligence: Why it Can Matter More Than IQ
https://geni.us/KxAZAZ8
📖 Working with Emotional Intelligence
https://geni.us/R024Ax
📖 The New Leaders: Transforming the Art of Leadership
https://geni.us/5ziIw
📖 Emotional Intelligence: Build Strong Social Skills and Improve Your Relationships
https://geni.us/Xn6BpoK
📖 Emotional Intelligence Pocketbook: Little Exercises for an Intuitive Life
https://geni.us/Ne8Wz
📖 EQ Applied: The Real-World Guide to Emotional Intelligence
https://geni.us/XoqvY

⭕️ Links to our book recommendations are affiliated through Amazon and help support our free videos

Managers Need a Basic set of kit to do your job well. Here are my top recommendations: https://kit.co/MikeClayton/manager-s-work-kit (the links are affiliated)

= = MANAGEMENT COURSES CONTINUING PROFESSIONAL DEVELOPMENT (CPD) POINTS
You can record your Management Courses CPD points on our free, downloadable CPD record log.
📓 Download it at: https://gum.co/MC-CPD
Each video has two levels of MC CPD points. For this video:
– If you simply watched the video, record 2 MC CPD points
– If you also carried out all of the recommended exercises, score a total of 5 MC CPD points

= = CHAPTER MARKERS
00:00 – Why Emotional Intelligence is important at work
00:38 – Correlation is not evidence of causation
02:13 – Improved Relationships
02:50 – Workplace Performance
03:20 – Negotiation Skills
04:05 – Leadership Effectiveness
05:34 – Mental health and General wellbeing
06:30 – General life satisfaction
07:01 – Overall conclusion

#ManagementCourses #Emotional Intelligence #EmotionalIntelligenceAtWork

source

Howard Gardner: Emotional Intelligence in the Multiple Intelligences Model
Introduction to Emotional Intelligence

Mike Clayton

About Mike Clayton 

Dr Mike Clayton is a (former) Project Manager and now a management educator. Having trained thousands of people at live workshops, seminars, and conferences, he now delivers training mainly via video. He has 14 books with international publishers and runs two successful YouTube channels. He is also the founder of OnlinePMCourses.com

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