Lesson notes, exercises, downloads, and recommended reading are below the video. On mobile, the video will rescale when you play it.

Fostering Responsibility within Your Remote Team

This challenge is about how to create accountability, responsibility, and an appropriate balance of managerial control and team-member autonomy. It is especially hard in remote teams.

Watching this video is worth 1 Management Courses CPD Point*.
(See below for more details)

This video is part of course module number 4.3.5
Program 4: Managing & Leading Groups
Course 3: Teams
Section 5: Managing Remote Teams

Other videos in this section include:
🎬 Introduction to Managing Remote Teams
πŸ”— https://youtu.be/YsO_GuEjlBo
🎬 Creating Trust in Remote Teams
πŸ”— https://youtu.be/DBPFFZFePAk
🎬 Helping Build Understanding in Your Remote Team
πŸ”— https://youtu.be/ESF_5m45DKk
🎬 Crafting Connection and Building Culture in Your Remote Team
πŸ”— https://youtu.be/6b4PiNGmJw4
🎬 Maintaining Productivity in Your Remote Team
πŸ”— https://youtu.be/Na30W6Dti9g
🎬 Getting Sufficient Challenge in Your Remote Team
πŸ”— https://youtu.be/cEareagQg9Q
🎬 Developing the People in Your Remote Team
πŸ”— https://youtu.be/oTpkqxeXcdE
🎬 Taking Care of the Wellbeing of People in Your Remote Team
πŸ”— https://youtu.be/6psjuxxtYps

Start by being clear about your team’s purpose and ensure your team fully understands what they need to do, and why they are doing it.

Informal Structures for Managing Remote Teams
Perhaps the best definition of a team is that in β€˜The Wisdom of Teams’ by Jon Katzenbach and Douglas Smith (https://geni.us/7i1AL).

A team is β€˜a small number of people with complementary skills who are committed to a common purpose, performance goals, and approach for which they hold themselves mutually accountable.’

NOTE: they hold each other accountable for their common purpose.
This is more powerful than for the team leader to hold everyone accountable. Especially in the case of:
β€’ one member of a remote part of your team being held accountable by their local colleagues
β€’ one remote sub-team being held accountable by all the other sub-teams

Formal Structures for Managing Remote Teams
People will work best when they know exactly what you expect of the team and of them individually. Emphasize the mechanisms for driving accountability:
β€’ formal role and task allocation
β€’ objective-setting
β€’ clarity of goals, objectives, and milestones
β€’ explicit quality standards
β€’ review sessions
β€’ visible progress measures

Other tips
1. All-hands meetings are particularly good at is setting and sharing expectations.
2. Remote working demands everyone is crystal-clear on their role and what it means.
3. Make progress (and slippage) as visible as possible.
4. Hold a regular cycle of progress meetings.
5. Nothing helps people feel responsible for their work, more than seeing how it fits into a big picture.

1. How well are people taking responsibility for their work and sharing responsibility for the team’s work, in your remote team? (2 MC CPD Points)
2. Consider what further steps you can take to increase the levels of team-member responsibility in your team. Create a plan (3 MC CPD Points)
3. Put your plan to work and review it after 2-4 weeks. (3 MC CPD Points)
4. Cycle back to step 2.

Free Resources
– CPD Tools – https://gum.co/MC-CPD
Paid resources
– Management Courses Onboarding Kit – https://gum.co/MC-ObK ($3)

– The Five Dysfunctions of a Team https://geni.us/wbIE
– The Wisdom of Teams https://geni.us/7i1AL
– The Belbin Guide to Succeeding at Work https://geni.us/Kzc4GV4
– Dream Teams: Working Together Without Falling Apart https://geni.us/oAgEOdA
– Pulling Together: 10 Rules for High-Performance Teamwork https://geni.us/zUVV3G
– HBR’s 10 Must Reads on Teams https://geni.us/0DLsNe4

Managers need a basic set of kit to do your job well. Here are my top recommendations: https://kit.co/MikeClayton/manager-s-work-kit (the links are affiliated)

Management Courses Continuing Professional Development (CPD) Points
You can record your Management Courses CPD points on our free, downloadable CPD record log.
Download it at: https://gum.co/MC-CPD

Each video has two levels of MC CPD points. For this video:
– If you simply watched the video, record 1 MC CPD points
– If you also carried out all of the recommended exercises, score a total of 9 MC CPD points

Links to our book recommendations are affiliated through Amazon

#RemoteTeam #ManagementCourses #Responsibility


Supporting Your Team through Common Challenges [Compilation]
Team Leadership Briefing [Compilation]
Team Development Process [Compilation]
Managing & Leading Remote Teams [Compilation]
Patrick Lencioni: The Five Dysfunctions of a Team
Margerison McCann: The Team Management Wheel
Meredith Belbin: The Belbin Team Roles Profile
Katzenbach and Smith: The Wisdom of Teams
Taking Care of the Wellbeing of People in Your Remote Team
Developing People in Your Remote Team
Getting Sufficient Challenge in Your Remote Team
Maintaining Productivity in Your Remote Team
Crafting Connection and Building Culture in Your Remote Team
Helping Build Understanding in Your Remote Team
Creating Trust in Remote Teams
Introduction to Managing Remote Teams
Tips for Cross-Cultural Working: 10 + 1 Bonus
Dimensions of Cross-Cultural Differences: 10 of the Biggest
Developing Cross-Cultural Awareness: The Stages
Introduction to Cross-Cultural Teams
How to Support Your Team for Learning: 7 Things
Supporting Your Team through Conflict: 3+1 Roles to Play
How to Support Your Team through Change – 6 Steps
Supporting Your Team through Team Stress: 4 Steps
Supporting Your Team Under Pressure: Return to High-Performance
Team Leadership: Handling Team Problems
Daniel Goleman’s 6 Leadership Styles for Team Leaders
Team Leadership Continuum [Tannenbaum & Schmidt]
Four Quadrants of Team Leadership
LEAD Your Team: 4 Team Leadership Priorities
Team Leadership: John Adair’s Action Centered Leadership
Servant Leadership: Leading Your Team in the Tuckman Performing Stage
Team Leadership and the Tuckman Group Development Stages
Teamwork: Your Team Working Problems Solved
Teamwork: Problem Solving with Your Team
Teamwork: Team Celebrations
Teamwork: Leading Effective Team Reviews
Teamwork: Elements of Effective Team Meetings
Teamwork: Your Team’s Skills and Expertise
Teamwork: Facilitating Effective Team Working
Teamwork: Protecting Your Team
Teamwork: Providing for Your Team
Teamwork: Essentials of Working as a Team
Kurt Lewin’s Freeze Phases for Team Development
The Drexler-Sibbet Team Performance Model

Mike Clayton

About Mike Clayton 

Dr Mike Clayton is a (former) Project Manager and now a management educator. Having trained thousands of people at live workshops, seminars, and conferences, he now delivers training mainly via video. He has 14 books with international publishers and runs two successful YouTube channels. He is also the founder of OnlinePMCourses.com

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