Hackman and Oldham: Job Characteristics Model of Motivation
How do the characteristics of the task at hand affect motivation? This is the question that Hackman and Oldham tackle in their Job Characteristics model of motivation.
In this video, we look at the three factors that contribute to the Hackman and Oldham the ‘Motivating Potential’.
Watching this video is worth 1 Management Courses CPD Point*.
(See below for more details)
This video is part of course module number 3.7.3
Program 3: Managing and Leading Individuals
Course 7: Motivation
Section 3: Content Models of Motivation
Primary videos that precede this video include:
– Introduction to Motivation https://youtu.be/hbPGqPLv2s4
– The Fundamentals of Motivation https://youtu.be/IVjnAZ-8-dY
Primary Content (or needs) Models of Motivation videos include:
– Abraham Maslow and The Hierarchy of Needs https://youtu.be/gz5zNx3KnrE
– Clayton Alderfer and ERG Theory https://youtu.be/a01zosRYGnk
– Frederick Herzberg and Two Factor Theory https://youtu.be/f_qyDfZYfXQ
– David McClelland and Three Motivational Needs Theory https://youtu.be/jxNhGE3gPcA
– Ryan & Deci: Self Determination Theory https://youtu.be/dR_-6pUfCBg
– Daniel Pink and Motivation 3.0 https://youtu.be/5A5vxXwv92Q
LESSON NOTES
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Richard Hackman & Greg Oldham offer us a very practical take on how to make a task motivating.
Hackman and Oldham start from the assumption that most of us get an intrinsic reward from completing a task. This is a feature of David McClelland’s Need for Achievement (nAch).
https://youtu.be/jxNhGE3gPcA
Hackman and Oldham argue that three psychological needs contribute to the motivation to do a piece of work. These are their three job characteristics.
1. Meaning (M)
This is something that Danial Pink focuses on: https://youtu.be/5A5vxXwv92Q
Hackman and Oldham suggest that meaning is made up of three components:
– Identity (i) – the extent to which the worker identifies with the complete product
– Variety (v) – we lose motivation if we get bored)
– Significance (s) – the extent to which we find the work we are doing makes a worthwhile contribution
2. Autonomy (A)
This is about a sense of responsibility for the job we are tasked with
Both Daniel Pink and Ryan & Deci (https://youtu.be/dR_-6pUfCBg) emphasize this
3. Feedback (F)
Will we be able to monitor ur progress – either directly, or with the assistance of an observe (such as our manager or supervisor)?
Hackman and Oldham calculate:
Motivating Potential MP = M x A x F
Meaning M = 1/3 x (i + v + s)
A high Motivating Potential leads to high motivation. This, in turn, leads to:
– High-quality performance
– High levels of work satisfaction
– Low absenteeism and staff turnover
RECOMMENDED EXERCISE
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1. If you have not done so, it would be helpful to take a look at our videos:
– David McClelland and Three Motivational Needs Theory https://youtu.be/jxNhGE3gPcA
– Ryan & Deci: Self Determination Theory https://youtu.be/dR_-6pUfCBg
– Daniel Pink and Motivation 3.0 https://youtu.be/5A5vxXwv92Q
2. Consider the jobs and tasks that different members of your team do. What are the motivating potentials for each? [You can score each of i, v, s, A, F out of 10 to get a fair comparison. (2 MC CPD Points)
3. Where you find low scores, tink about how you can shift the characteristics of their jobs to increase the motivating potential. (2 MC CPD Points)
DOWNLOADS
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Free Resources
– CPD Tools – https://gum.co/MC-CPD
Paid resources
– Management Courses Onboarding Kit – https://gum.co/MC-ObK ($3)
RECOMMENDED READING
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For a solid introduction to motivation:
– HBR Guide to Motivating People https://geni.us/sO2IKgn
The best of modern thinking on motivation, in accessible business books. These are all modern classics:
– Start With Why: How Great Leaders Inspire Everyone To Take Action https://geni.us/vjErAN
– Lead, Motivate, Engage: How to INSPIRE Your Team to Win at Work https://geni.us/ABkZEx
– Multipliers, Revised and Updated: How the Best Leaders Make Everyone Smart https://geni.us/E39I
– Payoff: The Hidden Logic That Shapes Our Motivations https://geni.us/uMaP
Management Courses Continuing Professional Development (CPD) Points
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You can record your Management Courses CPD points on our free, downloadable CPD record log.
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Each video has two levels of MC CPD points. For this video:
– If you simply watched the video, record 3 MC CPD points
– If you also carried out all of the recommended exercises, score a total of 11 MC CPD points
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Links to our book recommendations are affiliated through Amazon
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