Help them Persuade Themselves: the Influence of Questions
Questions are a great way to influence somebody. Asking a question focuses their attention. And, if you ask the right question, you are likely to get the right answer. Let’s look at how to use questions to influence and persuade effectively.
Watching this video is worth 1 Management Courses CPD Point*.
🔎 See below for details
Influencing and Persuading
This video is part of course module number 2.6.2
Program 2: Manager as Communicator
Course 6: Influencing and Persuading
Section 2: Verbal Influence and Persuasion
Other videos in this section include:
🎬 Rhetoric: The Golden Key to Verbal Persuasion https://youtu.be/dKXeNijTCtE
🎬 Persuasive Language: How to Influence with the Words You Choose https://youtu.be/NIzb-JkLHJ4
🎬 Social Proof: Recruiting Support for Your Verbal Persuasion https://youtu.be/E4sLIq5pxGk
🎬 How to Win an Argument https://youtu.be/jajwIEvJ-ks
🎬 How to Get Someone to Help you or Do You a Favor https://youtu.be/3IoDTWY7g7s
🎬 How to Change Someone’s Mind https://youtu.be/TTusOjf9YdY
🎬 Forgiveness: How to Get Forgiven https://youtu.be/ZZVQazpxu-U
= = LESSON NOTES = =
3 ways in which questions can assist the skillful influencer:
1. Directing Attention – to the topic you want them to focus on
2. Learning more – Find out information, which you can then use to improve your persuasion tactics
3. Letting them Draw a Conclusion – Help them to find the right answer for themselves, without you telling them
= = RECOMMENDED EXERCISE = =
1. Notice how people use questions in your day-to-day work life. What impact do their questions have? (2 MC CPD Points)
2. Make more use of questions in your day-to-day work life. What impact do their questions have? (2 MC CPD Points)
= = DOWNLOADS = =
Free Resources
🧰 CPD Tools – https://gum.co/MC-CPD
Paid resources
🧳 Management Courses Onboarding Kit – https://gum.co/MC-ObK ($3)
= = RECOMMENDED READING = =
📖 My own book on Influence (introductory level)
– How to Influence in Any Situation (Brilliant Influence 2nd Ed) https://geni.us/dAS7
📖 Excellent books at a more advanced level
– Influence: Science and Practice (a classic) https://geni.us/DIX0kFL
– Influencer: The New Science of Leading Change https://geni.us/3nBJM
– The Influence Agenda (for Stakeholder Engagement) https://geni.us/InfAg
– Methods of Persuasion https://geni.us/EVYP
– Presuasion https://geni.us/aBZo0XO
– 5 Paths to Persuasion https://geni.us/Vg2vB
⭕️ Links to our book recommendations are affiliated through Amazon
Managers Need a Basic set of kit to do your job well. Here are my top recommendations: https://kit.co/MikeClayton/manager-s-work-kit (the links are affiliated)
= = MANAGEMENT COURSES CONTINUING PROFESSIONAL DEVELOPMENT (CPD) POINTS = =
You can record your Management Courses CPD points on our free, downloadable CPD record log.
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Each video has two levels of MC CPD points. For this video:
– If you simply watched the video, record1 MC CPD point
– If you also carried out all of the recommended exercises, score a total of 5 MC CPD points
00:00 – Questions are a great way to influence
00:49 – 3 Ways Questions can Help You to Influence
01:26 – Questions to Direct Attention
02:11 – Questions to Learn More
03:07 – Questions to let them Find Answers
04:02 – Conclusion
#VerbalInfluence #ManagementCourses #Questions
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