Lesson notes, exercises, downloads, and recommended reading are below the video. On mobile, the video will rescale when you play it.


How to Give Formal Performance Feedback: 8-step Feedback Process

Everything works better when you have a process to follow. This 8-step feedback process for giving formal performance feedback will give you confidence

Watching this video is worth 1 Management Courses CPD Point*.
šŸ”Ž See below for details

Feedback
This video is part of course module number 3.8.2
Program 3: Managing & Leading Individuals
Course 8: Feedback
Section 2: How to Give Feedback

Other videos in this section include:
šŸŽ¬ When and Where to Give Feedback https://youtu.be/FKPVJC6-Two
šŸŽ¬ How to Plan Your Performance Feedback https://youtu.be/FDbcw9_tHlM
šŸŽ¬ Why You Should Never Use the Feedback Sandwich https://youtu.be/lADS1zf1osI
šŸŽ¬ What is the Starfish Model for Giving Feedback? https://youtu.be/IzC5jeyXWkA
šŸŽ¬ My Top Tips for Giving Great Performance Feedback https://youtu.be/_O9Ir2Ojavc

LESSON NOTES
Eight Steps for Giving Feedback
Step 1. State the purpose of the meeting
Step 2. Describe what you have observed – give specific examples. As an alternative, you can ask them to share their own assessment.
Step 3. Describe the consequences of the continued behavior – the impact on them and on the organization
Step 4. Describe how you feel about this
Step 5. Listen to the other personā€™s perspective, ask as many questions as you need to understand it, and let them ask as many questions as they want to. Move into a conversation.
Step 6. Help them to decide on specific actions. Then help them turn it into a plan
Step 7. Summarize the conversation, acknowledge what you have achieved, and thank them for their participation
Step 8. Follow up

RECOMMENDED EXERCISE
1. Next time you need to give formal performance feedback, use this process (or a deliberate variation) (2 MC CPD Points)
2. After using this process, evaluate how effective it has been (2 MC CPD Points)

DOWNLOADS
Free Resources
šŸ§° CPD Tools – https://gum.co/MC-CPD

Paid resources
šŸ§³ Management Courses Onboarding Kit – https://gum.co/MC-ObK ($3)

RECOMMENDED READING
šŸ“– Feedback (and Other Dirty Words): Why We Fear It, How to Fix It https://geni.us/Pg4gk
šŸ“– Thanks for the Feedback: The Science and Art of Receiving Feedback Well https://geni.us/OtdDnSy
šŸ“– HBR Guide to Delivering Effective Feedback https://geni.us/h0cN
šŸ“– Feedback Pocketbook https://geni.us/D8Ar
šŸ“– Feedback Toolkit: 16 Tools for Better Communication in the Workplace https://geni.us/x8TGT4

ā­•ļø Links to our book recommendations are affiliated through Amazon

Managers Need a Basic set of kit to do your job well. Here are my top recommendations: https://kit.co/MikeClayton/manager-s-work-kit (the links are affiliated)

MANAGEMENT COURSES CONTINUING PROFESSIONAL DEVELOPMENT (CPD) POINTS
You can record your Management Courses CPD points on our free, downloadable CPD record log.
šŸ““ Download it at: https://gum.co/MC-CPD
Each video has two levels of MC CPD points. For this video:
– If you simply watched the video, record 1 MC CPD point
– If you also carried out all of the recommended exercises, score a total of 5 MC CPD points

#ManagementCourses #Feedback #FeedbackProcess

source

Masters of Feedback: Ken Blanchard & Spencer Johnson – One Minute Feedback
Masters of Feedback: Rick Maurer – Feedback Toolkit
How to Do a Performance Turnaround – 6-step process [Feedback Challenges]
Feedback Challenges: Bias in Feedback
Feedback Failure: What if Your Feedback Doesn’t go to Plan?
What is Diamond Feeback?
What is 360-Degree Feedback? And a 4-step Process.
Receiving Feedback: Acting on Feedback – 8 Steps
How to Receive Feedback
Receiving Feedback: How to Ask for Feedback
My Top Tips for Giving Great Performance Feedback: Give your Feedback a BOOST
What is the Starfish Model for Giving Feedback?
Masters of Feedback: Kim Cameron – Positive Feedback
Why You Should Never Use the Feedback Sandwich – swap to the Feedback Burger
How to Plan Your Feedback: 10 Question Process
When and Where to Give Feedback
Types of Performance Feedback: 8 Varieties
The Principles of Performance Feedback: Feedback Principles that set the BAR high
What is Feedback? And Why Does it Matter?

Mike Clayton

About Mike Clayton 

Dr Mike Clayton is a (former) Project Manager and now a management educator. Having trained thousands of people at live workshops, seminars, and conferences, he now delivers training mainly via video. He has 14 books with international publishers and runs two successful YouTube channels. He is also the founder of OnlinePMCourses.com

Leave a Reply

Your email address will not be published. Required fields are marked

{"email":"Email address invalid","url":"Website address invalid","required":"Required field missing"}

Never miss a good story!

 Subscribe to our newsletter to keep up with the latest trends!