How to Influence by Making People Feel Good
People are far more likely to do what you ask, to accept your point of view, or help you out if they like you and you make them feel good. So, liking is one of the keys to influence and persuasion. So, how can you get people to feel good and feel positive about you?
Watching this video is worth 3 Management Courses CPD Points*.
🔎 See below for details
Influencing and Persuading
This video is part of course module number 2.6.1
Program 2: Manager as Communicator
Course 6: Influencing and Persuading
Section 1: Basics of Influence and Persuasion
Other videos in this section include:
🎬 The Good, The Bad, and The Ugly of Influence and Persuasion https://youtu.be/V6yNgVVCAl8
🎬 The Core of Influence & Persuasion: Ethos, Logos, and Pathos – Character, Reason, and Emotion https://youtu.be/GV0TGdhc1kw
🎬 Ethos: the Importance of Character in Influence & Persuasion https://youtu.be/QRlhd9hJm_s
🎬 Appearance Matters in Influence & Persuasion https://youtu.be/lSyAf9Htr7A
🎬 How to Use Your Authority to Influence & Persuade https://youtu.be/NpiPqZYt0vM
🎬 How to Build Trust. And Why it Matters in Influence & Persuasion https://youtu.be/88UfnxnZWTc
🎬 How to Use Reason and Logic in Influence & Persuasion https://youtu.be/dzyu8ApJ-_c
🎬 How to Influence People by Appealing to their Emotion https://youtu.be/yOFsPPgrS30
🎬 Tit-for-Tat: How to Influence with Reciprocation https://youtu.be/x9h-rEvfyrs
🎬 Matching & Mirroring: How to Influence by Building Rapport https://youtu.be/DRR0P5Yidpw
🎬 KISS: Keep It Short & Simple when You Want to Influence & Persuade https://youtu.be/4mQZoX-wT28
= = LESSON NOTES = =
Four techniques
1. Compliments
One of the greatest compliments you can pay to someone is to remember their name. If you have trouble doing this, take a look at the video on our sister channel: https://youtu.be/zGTnlFHzbgE
2. Familiarity
3. Similarity
FROGS:
• Friends and relations
• Reading and viewing
• Organizations
• Geography
• Social and Sports
4. Sincere Interest
‘Talk about me, and you’re talking about my favorite topic!’
So, ask questions and listen carefully to the answers you get.
The last topic related to making people feel good is your ability to build rapport. For the moment, I’ll stick with smiling, compliments, familiarity, similarity, and sincere interest. We have a video about rapport-building, later in the course.
🎬 Matching & Mirroring: How to Influence by Building Rapport https://youtu.be/DRR0P5Yidpw
= = RECOMMENDED EXERCISE = =
Practice using these three techniques over the coming weeks.
1. Week 1: Choose one and deliberately use it throughout the week. At the end of the week, evaluate what changes you have noticed. (2 MC CPD Points)
2. Week 2: Keep up the changes you made in week 1. And choose another and deliberately use it too, throughout the week. At the end of the week, evaluate what changes you have noticed. (2 MC CPD Points)
3. Week 3: Keep up the changes you made in weeks 1 & 2. And choose another and deliberately use it too, throughout the week. At the end of the week, evaluate what changes you have noticed. (2 MC CPD Points)
= = DOWNLOADS = =
Free Resources
🧰 CPD Tools – https://gum.co/MC-CPD
Paid resources
🧳 Management Courses Onboarding Kit – https://gum.co/MC-ObK ($3)
= = RECOMMENDED READING = =
📖 My own book on Influence (introductory level)
– How to Influence in Any Situation (Brilliant Influence 2nd Ed) https://geni.us/dAS7
📖 Excellent books at a more advanced level
– Influence: Science and Practice (a classic) https://geni.us/DIX0kFL
– Influencer: The New Science of Leading Change https://geni.us/3nBJM
– The Influence Agenda (for Stakeholder Engagement) https://geni.us/InfAg
– Methods of Persuasion https://geni.us/EVYP
– Presuasion https://geni.us/aBZo0XO
– 5 Paths to Persuasion https://geni.us/Vg2vB
⭕️ Links to our book recommendations are affiliated through Amazon
Managers Need a Basic set of kit to do your job well. Here are my top recommendations: https://kit.co/MikeClayton/manager-s-work-kit (the links are affiliated)
= = MANAGEMENT COURSES CONTINUING PROFESSIONAL DEVELOPMENT (CPD) POINTS = =
You can record your Management Courses CPD points on our free, downloadable CPD record log.
📓 Download it at: https://gum.co/MC-CPD
Each video has two levels of MC CPD points. For this video:
– If you simply watched the video, record 3 MC CPD points
– If you also carried out all of the recommended exercises, score a total of 9 MC CPD points
#influence #ManagementCourses #Persuasion
source