How to Win an Argument
Arguments are about persuading someone who disagrees with you, using language. An argument follows rules that are less structured than those of a formal debate. But, there are unwritten rules nonetheless. Let’s look at them.
Watching this video is worth 2 Management Courses CPD Points*.
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Influencing and Persuading
This video is part of course module number 2.6.2
Program 2: Manager as Communicator
Course 6: Influencing and Persuading
Section 2: Verbal Influence and Persuasion
Other videos in this section include:
🎬 Rhetoric: The Golden Key to Verbal Persuasion https://youtu.be/dKXeNijTCtE
🎬 Persuasive Language: How to Influence with the Words You Choose https://youtu.be/NIzb-JkLHJ4
🎬 Help them Persuade Themselves: the Influence of Questions https://youtu.be/_iVrYapVmYE
🎬 Social Proof: Recruiting Support for Your Verbal Persuasion https://youtu.be/E4sLIq5pxGk
🎬 How to Get Someone to Help you or Do You a Favor https://youtu.be/3IoDTWY7g7s
🎬 How to Change Someone’s Mind https://youtu.be/TTusOjf9YdY
🎬 Forgiveness: How to Get Forgiven https://youtu.be/ZZVQazpxu-U
= = LESSON NOTES = =
When tempers rise and emotions take control, reason will rarely prevail. If there’s too much emotion, then step away until you’ve both cooled down enough to make progress.
Ten tactics to help you win an argument:
1. Be clear about your outcome
2. Start with small talk https://youtu.be/Ry7YVyCQE9c
3. We disagree, so let me speak first
4. Slice up the pie
5. Remain flexible
6. Keep off the trivia
7. Listen with 100% of your attention https://youtu.be/YCIryXl-ApI
8. Establish your credibility https://youtu.be/NpiPqZYt0vM
9. Find supporters https://youtu.be/E4sLIq5pxGk
10. Give them an escape route
= = RECOMMENDED EXERCISE = =
1. Next time you get into an argument, use some of these techniques. Afterwards, evaluate what you have learned (3 MC CPD Points)
= = DOWNLOADS = =
Free Resources
🧰 CPD Tools – https://gum.co/MC-CPD
Paid resources
🧳 Management Courses Onboarding Kit – https://gum.co/MC-ObK ($3)
= = RECOMMENDED READING = =
📖 My own book on Influence (introductory level)
– How to Influence in Any Situation (Brilliant Influence 2nd Ed) https://geni.us/dAS7
📖 Excellent books at a more advanced level
– Influence: Science and Practice (a classic) https://geni.us/DIX0kFL
– Influencer: The New Science of Leading Change https://geni.us/3nBJM
– The Influence Agenda (for Stakeholder Engagement) https://geni.us/InfAg
– Methods of Persuasion https://geni.us/EVYP
– Presuasion https://geni.us/aBZo0XO
– 5 Paths to Persuasion https://geni.us/Vg2vB
⭕️ Links to our book recommendations are affiliated through Amazon
Managers Need a Basic set of kit to do your job well. Here are my top recommendations: https://kit.co/MikeClayton/manager-s-work-kit (the links are affiliated)
= = MANAGEMENT COURSES CONTINUING PROFESSIONAL DEVELOPMENT (CPD) POINTS = =
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– If you also carried out all of the recommended exercises, score a total of 5 MC CPD points
00:00 – Arguments follow rules of persuasion
00:33 – Emotions…
01:10 – Tip 1
01:24 – Tip 2
01:47 – Tip 3
02:19 – Tip 4
02:43 – Tip 5
03:15 – Tip 6
03:30 – Tip 7
04:31 – Tip 8
05:07 – Tip 9
05:52 – Tp 10
#WinAnArgument #ManagementCourses #VerbalPersuasion
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