Lesson notes, exercises, downloads, and recommended reading are below the video. On mobile, the video will rescale when you play it.

Make a Good First Impression – Positive Attitude

If you want to make a good first impression, you need to show up with a positive attitude. And there are many attitudes that will enhance your professional presence and personal effectiveness.

In this video, we’ll look at the positive attitudes that people notice quickly and contribute to a powerful first impression.

Watching this Video is worth 2 Management Courses CPD Points*.
(See below for more details)

This video is part of course module number 1.5.1
Program 1: Managing Yourself
Course 5: Personal Impact
Section 1: First Impression

Primary videos that preceed this video include:
– First Impression – Appearance https://youtu.be/wQKttXHMVps

Primary videos that follow this video include:
– First Impression – Posture and Gesture https://youtu.be/_ifp7jTHjoM

The four positive attitudes that make the biggest personal impact as a first impression are:
– Being present and prepared
– A positive, enthusiastic, confident demeanor
– Showing courtesy and respect
– Having patience and self-control
Your words can also say a lot about your attitude, so choose them with care.

1. What attitudes did you go into your last meeting with? How well did they serve you? (2 MC CPD Points)
2. Which attitudes will you work on first, to create a better first impression and stronger personal impact at your next few workplace meetings? (2 MC CPD Points)
3. Deliberately notice your attitudes and the effects they have on the people around you at your next 3 meetings. Reflect afterwards on what you learn. (3×2 MC CPD Points)

Free Resources
– CPD Tools – https://gum.co/MC-CPD
Paid resources
– Management Courses Onboarding Kit – https://gum.co/MC-ObK ($3)

– The Impact Code https://geni.us/fp2EArc
– Personal Impact in a Week https://geni.us/p9Y8

Management Courses Continuing Professional Development (CPD) Points
You can record your Management Courses CPD points on our free, downloadable CPD record log.
Download it here: https://gum.co/MC-CPD

Each video has two levels of MC CPD points. For this video:
– If you simply watched the video, record 2 MC CPD points
– If you also carried out all of the recommended exercises, score a total of 12 MC CPD points

Links to our book recommendations are affiliated through Amazon


Avoid Leaking Authority and Giving up Gravitas
Structure Your Comments: 5 Ways to Enhance your Authority
Style and Presentation to Enhance Your Gravitas
The Power of Silence: How to Use it to Enhance Your Gravitas
Speaking with the Voice of Authority: How it Builds Gravitas
The Presence of Gravitas: How Deliberate Pacing makes People Take Note
Credibility: Gain Gravitas through Knowledge and Experience
The Trust Equation – Gravitas needs Trust
How to Build Rapport (Develop your Charisma)
How to be Likeable (Develop your Charisma)
The 7 Elements of Charisma
Physical Presence – Creating the Impression you are Completely Present
Mental Presence – Being there, mentally
Presence, Charisma, Gravitas: What’s the Difference?
Confidence – 10 Tips to Act with Confidence
Confidence – How You Can Feel Confident
Confidence – The Basics & Basis of Confidence
Assertiveness – What to Say to be Assertive
Assertiveness – Recognize Passive, Aggressive, & Assertive Behaviors
Assertiveness – What are Passive, Aggressive & Assertive?
First Impression – How to Use Posture and Gesture
First Impression – Appearance: How to Look the Part

Mike Clayton

About Mike Clayton 

Dr Mike Clayton is a (former) Project Manager and now a management educator. Having trained thousands of people at live workshops, seminars, and conferences, he now delivers training mainly via video. He has 14 books with international publishers and runs two successful YouTube channels. He is also the founder of OnlinePMCourses.com

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