Lesson notes, exercises, downloads, and recommended reading are below the video. On mobile, the video will rescale when you play it.

Margerison McCann: The Team Management Wheel

Charles Margerison and Dick McCann developed one of the leading tools to help managers with team performance: the Team Management Wheel.

Watching this video is worth 3 Management Courses CPD Points*.
(See below for more details)

This video is part of course module number 4.3.7
Program 4: Managing & Leading Groups
Course 3: Teams
Section 7: Masters of Teams

Other videos in this section include:
🎬 Katzenbach & Smith: The Wisdom of Teams
🔗 https://youtu.be/jAKsyFti90M
🎬 Meredith Belbin: The Belbin Team Roles Profile
🔗 https://youtu.be/70MJFW9btoI
🎬 Patrick Lencioni: The Five Dysfunctions of a Team
🔗 https://youtu.be/xlDy-14T9Rg

When you want your team to perform well, there are two approaches you can take:
• Manage them well
• Select them for a good balance

Charles Margerison and Dick McCann co-founded Team Management Systems and co-wrote Team Management: Practical New Approaches: https://geni.us/akBFtV

Together, Margerison and McCann have developed a fair number of interconnecting models. There is too much to attempt to describe them here. They include work on:
• Workplace values
• Influencing skills
• Opportunities and Obstacles

Types of Work Wheel
Margerison and McCann assessed team members’ activities into eight work functions. They describe them as:

Different jobs have different critical functions that need people with the right skills and competencies, to perform them well.

Critical Work Functions

Every job role will have a number of ‘critical work functions’. These make the difference between good and poor job performance.

Team Management
Margerison and McCann define ‘role preferences’: roles in a team that people are most likely to enjoy. When people’s critical work functions match their work preferences, they are likely to:
• be happier in their job
• perform better

Team Role Preferences

Margerison and McCann’s measures are how people prefer to:
• relate with others (Relationship)
• gather and use information (Information)
• make decisions (Decisions)

• organize themselves and others (Organization)

These measures lead them to create RIDO scales (Relationships, Information, Decisions, Organization). And these scales showed a strong relationship to the Types of Work.

The Linker Role

At the center of the Margerison McCann Team Management Wheel is the ‘Linker’ role. We need to be able to take this role to be successful in our jobs. It is how we integrate and coordinate with other people, within and outside our team.

The Linker role is particularly important for the team leader, as you’d expect.

1. Think about how you like to participate in the teams you currently are a part of. Which team roles do you most readily play? (2 MC CPD Points)
2. Think about your current team. Go through the member and think about the roles they each most often play. Are there any obvious gaps? Are there any roles where two or more people compete to play them? (4 MC CPD Points)
3. From your analysis in 1 and 2, think about what steps may help to better balance your team. What can you do to help? (2 MC CPD Points)

Free Resources
– CPD Tools – https://gum.co/MC-CPD
Paid resources
– Management Courses Onboarding Kit – https://gum.co/MC-ObK ($3)

– Team Management: Practical New Approaches https://geni.us/akBFtV

Managers need a basic set of kit to do your job well. Here are my top recommendations: https://kit.co/MikeClayton/manager-s-work-kit (the links are affiliated)

Management Courses Continuing Professional Development (CPD) Points
You can record your Management Courses CPD points on our free, downloadable CPD record log.
Download it at: https://gum.co/MC-CPD

Each video has two levels of MC CPD points. For this video:
– If you simply watched the video, record 3 MC CPD points
– If you also carried out all of the recommended exercises, score a total of 11 MC CPD points

Links to our book recommendations are affiliated through Amazon

#MastersOfTeams #ManagementCourses #TeamManagementWheel


Team Development Models [Compilation] – 5 ways to understand your team
Supporting Your Team through Common Challenges [Compilation]
Team Leadership Briefing [Compilation]
Team Development Process [Compilation]
Managing & Leading Remote Teams [Compilation]
Patrick Lencioni: The Five Dysfunctions of a Team
Meredith Belbin: The Belbin Team Roles Profile
Katzenbach and Smith: The Wisdom of Teams
Taking Care of the Wellbeing of People in Your Remote Team
Developing People in Your Remote Team
Getting Sufficient Challenge in Your Remote Team
Maintaining Productivity in Your Remote Team
Fostering Responsibility within Your Remote Team
Crafting Connection and Building Culture in Your Remote Team
Helping Build Understanding in Your Remote Team
Creating Trust in Remote Teams
Introduction to Managing Remote Teams
Tips for Cross-Cultural Working: 10 + 1 Bonus
Dimensions of Cross-Cultural Differences: 10 of the Biggest
Developing Cross-Cultural Awareness: The Stages
Introduction to Cross-Cultural Teams
How to Support Your Team for Learning: 7 Things
Supporting Your Team through Conflict: 3+1 Roles to Play
How to Support Your Team through Change – 6 Steps
Supporting Your Team through Team Stress: 4 Steps
Supporting Your Team Under Pressure: Return to High-Performance
Team Leadership: Handling Team Problems
Daniel Goleman’s 6 Leadership Styles for Team Leaders
Team Leadership Continuum [Tannenbaum & Schmidt]
Four Quadrants of Team Leadership
LEAD Your Team: 4 Team Leadership Priorities
Team Leadership: John Adair’s Action Centered Leadership
Servant Leadership: Leading Your Team in the Tuckman Performing Stage
Team Leadership and the Tuckman Group Development Stages
Teamwork: Your Team Working Problems Solved
Teamwork: Problem Solving with Your Team
Teamwork: Team Celebrations
Teamwork: Leading Effective Team Reviews
Teamwork: Elements of Effective Team Meetings
Teamwork: Your Team’s Skills and Expertise
Teamwork: Facilitating Effective Team Working
Teamwork: Protecting Your Team
Teamwork: Providing for Your Team
Teamwork: Essentials of Working as a Team
Kurt Lewin’s Freeze Phases for Team Development

Mike Clayton

About Mike Clayton 

Dr Mike Clayton is a (former) Project Manager and now a management educator. Having trained thousands of people at live workshops, seminars, and conferences, he now delivers training mainly via video. He has 14 books with international publishers and runs two successful YouTube channels. He is also the founder of OnlinePMCourses.com

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