Lesson notes, exercises, downloads, and recommended reading are below the video. On mobile, the video will rescale when you play it.

NLP Eye Accessing Cues: WTF?

Can you really tell what someone is thinking, just by watching their eyes? That’s sort of the promise of NLP’s eye-accessing cues. So, WTF? Let’s answer the question, what the fact.

Watching this video is worth 2 Management Courses CPD Points*.
🔎 See below for details

This video is part of course module 2.9.2
Program 2: Manager as Communicator
Course 9: NLP
Section 2: Understanding People

Dr Mike Clayton has been an NLP Master Practitioner since 2003.

Other videos in this section include:
🎬 NLP Perceptual Positions: Putting Yourself in Another Person’s Place https://youtu.be/QP4YSQXd_g0
🎬 NLP Meta Programs: How we See the World https://youtu.be/hhTVdu4QU8o
🎬 NLP Meta Model: Precision Questioning and Listening https://youtu.be/zoGXclrfvUY

Representational Systems (or Rep Systems)
We think in different ways, based on how we represent information. The common Rep Systems in Western cultures are:
• Visual – thinking in images
• Auditory – thinking in sound
• Kinesthetic – thinking in terms of feelings and movement
• Auditory Digital – thing in terms of abstract concepts
We also process information in other Rep Systems:
• Gustatory – thinking in terms of taste
• Olfactory – thinking in terms of smell
Our language gives away our preferences:
• ‘I see what you mean’
• ‘I hear what you’re saying’
• ‘I feel good about that idea’
• ‘Your betrayal leaves a bad taste’
• ‘That smells fishy to me’
And, an example of logical, analytic, non-sensory Auditory Digital language:
• ‘That’s an excellent idea’

We also think using Rep Systems. And our eyes move as we access information. NLP asserts that how they move depends on what Rep System we are accessing.

If their eyes move:
• Up & to their left (your right), they are accessing remembered visual information
• Up & to their right (your left), they are accessing constructed (made-up) visual information
• Straight ahead and defocused, they are visualizing something
• To their left (your right), they are accessing remember sound or speech
• To their right (your left), they are accessing a created sound
• Down & to their left (your right), they are creating and internal dialogue
• Down & to their right (your left), they are accessing feelings, emotions, or bodily sensations

Looking through all the research it seems clear that any evidence is partial at best. As a whole framework, I am confident to say ‘you can’t rely on it’.


There is some evidence that eye movements are linked to how we process emotional and traumatic events. There is enough support for the American Psychiatric Association (APA) to consider that Eye Movement desensitization and Reprocessing therapy (EMDR) is effective for treating symptoms of acute and chronic PTSD. This is also recognized by UK health regulators (probably elsewhere too).

1. Notice people’s eye movements. What do you learn? (2 MC CPD Points)
2. What do you think? Use critical thinking to assess the evidence. (1 MC CPD Points)

📖 For a full transcript of this course, download our low cost Kindle-exclusive eBook, NLP – Neuro-Linguistic Programming: A Management Courses Introduction – https://geni.us/VGhsNQ
Free Resources
🧰 CPD Tools – https://gum.co/MC-CPD
Paid resources
🧳 Management Courses Onboarding Kit – https://gum.co/MC-ObK ($3)

There are many books that introduce NLP. These are the ones I have, and can recommend:
📖 NLP Workbook: A Practical Guide To Achieving The Results You Want https://geni.us/LNhW
📖 NLP at Work: The Difference that Makes the Difference https://geni.us/we84
📖 Introducing NLP: Psychological Skills for Understanding and Influencing People https://geni.us/H3VneOh

⭕️ Links to our book recommendations are affiliated through Amazon and help support our free videos

Managers Need a Basic set of kit to do your job well. Here are my top recommendations: https://kit.co/MikeClayton/manager-s-work-kit (the links are affiliated)

You can record your Management Courses CPD points on our free, downloadable CPD record log.
📓 Download it at: https://gum.co/MC-CPD
Each video has two levels of MC CPD points. For this video:
– If you simply watched the video, record 2 MC CPD points
– If you also carried out all of the recommended exercises, score a total of 5 MC CPD points

00:00 – Can you tell what someone is thinking?
00:25 – One of the most intriguing aspects of NLP
00:55 – Representational Systems / Rep Systems
02:06 – The rep Systems in our language
02:37 – Thinking in Rep Systems
02:59 – How our eyes move depends on…
04:27 – So, WTF? What does the evidence say
04:52 – Supporting evidence for the importance of eye movements
05:57 – Conclusion

#ManagementCourses #NLP #EyeAccessing


The Disney Creativity Strategy: The NLP Way to Test Ideas
What is NLP Modelling? And How do we to Do it?
NLP Reframing: Seeing the World in a Different Way
NLP Time Line Therapy: What are Time Lines?
NLP & Hypnosis: What is the Milton Model?
NLP Goal-setting: Well-formed Outcomes
NLP Change Work: How Does NLP Go about Changing People?
NLP Meta Model: Precision Questioning and Listening
NLP Meta Programs: How we See the World
NLP Perceptual Positions: Putting Yourself in Another Person’s Place
NLP Filters: How we Interpret the World around us
The NLP Approach to Rapport Building
NLP’s Logical Levels of Change: (aka Neurological Levels)
NLP Presuppositions: Explained!
What is NLP? Neuro Linguistic Programming

Mike Clayton

About Mike Clayton 

Dr Mike Clayton is a (former) Project Manager and now a management educator. Having trained thousands of people at live workshops, seminars, and conferences, he now delivers training mainly via video. He has 14 books with international publishers and runs two successful YouTube channels. He is also the founder of OnlinePMCourses.com

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