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The Daniel Goleman Model of Emotional Intelligence

Daniel Goleman brought emotional intelligence to the public’s attention with his massive 1995 best seller, ‘Emotional Intelligence’.

He followed this up with two further books that deserve to be read by all serious managers:
• Working with Emotional Intelligence (1998)
• The New Leaders (2002)

All links below
His model of Emotional Intelligence is the most widely known and used in the workplace context.

Get our Kindle-exclusive companion to this course: Emotional Intelligence: A Management Courses Introduction https://geni.us/FsuCDrK

Watching this video is worth 3 Management Courses CPD Points*.
🔎 See below for details

Overview of Emotional Intelligence
This video is part of course module number 1.4.1
Program 1: Managing Yourself
Course 4: Emotional Intelligence
Section 1: Overview of Emotional Intelligence

Other videos in this section include:
🎬 Introduction to Emotional Intelligence https://youtu.be/sHE_EgiNsTM
🎬 Why is Emotional Intelligence Important at work? https://youtu.be/u2P2Nm2RcTI
🎬 Howard Gardner: Emotional Intelligence in the Multiple Intelligences Model https://youtu.be/VZgN0bXMLus
🎬 Reuven Bar-On: Emotional Quotient (EQ) in Emotional Intelligence https://youtu.be/05ELRyJWQMw
🎬 The Salovey & Mayer Model of Emotional Intelligence https://youtu.be/gizR2Kbb6ew
🎬 Critical Assessment of Emotional Intelligence: The Cases For and Against https://youtu.be/0WVVTajJJjY

What Makes a Leader? https://hbr.org/2004/01/what-makes-a-leader

Emotional intelligence is the ability to understand and manage your own and other people’s emotions and feelings.
Goleman: managers with higher levels of emotional intelligence can be more effective and objective, because of their self-awareness and self-control. This can promote a more productive workplace.

Goleman’s five Emotional Intelligence skills.
1. Self-Awareness – the foundation for Self-Regulation
2. Self-Regulation – helps you get the best from yourself
3. Motivation – ability to motivate yourself – later subsumed into self-regulation.
4. Empathy – the foundation for Social Skills
5. Social Skills – help you get the best from others

There is a range of measurement tools based on the Goleman model of EI:
1. The Emotional Competence Inventory (ECI)
2. The Emotional and Social Competence Inventory (ESCI)
3. The Emotional and Social Competence – University Edition (ESCI-U)
4. The Emotional Intelligence Appraisal

If you were to do the assessment, which factors would you expect to show as:
1. strengths? (2 MC CPD Points)
2. weaknesses? (2 MC CPD Points)
3. How does Goleman’s model enhance your understanding of emotional intelligence? (2 MC CPD Points)

Free Resources
🧰 CPD Tools – https://gum.co/MC-CPD
Paid resources
🧳 Management Courses Onboarding Kit – https://gum.co/MC-ObK ($3)

📖 Emotional Intelligence: Why it Can Matter More Than IQ
📖 Working with Emotional Intelligence
📖 The New Leaders: Transforming the Art of Leadership
📖 Emotional Intelligence: Build Strong Social Skills and Improve Your Relationships
📖 Emotional Intelligence Pocketbook: Little Exercises for an Intuitive Life
📖 EQ Applied: The Real-World Guide to Emotional Intelligence

⭕️ Links to our book recommendations are affiliated through Amazon and help support our free videos

Managers Need a Basic set of kit to do your job well. Here are my top recommendations: https://kit.co/MikeClayton/manager-s-work-kit (the links are affiliated)

You can record your Management Courses CPD points on our free, downloadable CPD record log.
📓 Download it at: https://gum.co/MC-CPD
Each video has two levels of MC CPD points. For this video:
– If you simply watched the video, record 3 MC CPD points
– If you also carried out all of the recommended exercises, score a total of 9 MC CPD points

00:00 – Daniel Goleman’s model of Emotional Intelligence
01:00 – Daniel Goleman: What Makes a Leader? (HBR)
02:12 – Components of Emotional Intelligence in Goleman’s model
03:22 – Self Awareness
04:09 – Self Regulation
05:05 – Motivation
05:32 – Interpersonal and Intrapersonal Intelligence
05:48 – Empathy
06:30 – Social Skills
06:58 – Measuring Emotional Intelligence
07:57 – Summing up Emotional Intelligence

#ManagementCourses #Emotional Intelligence #DanielGoleman


Cognitive Reappraisal: How to Control Negative Thoughts
Emotional Intelligence and Neuroscience
Social Skills: What are they and How to Build Them
Social Awareness: What is it and How to Build it
Self Motivation: What is it and How to Build it
Self Regulation: What is it and How to Build It
Self Awareness: What is it and How to Build it
Critical Assessment of Emotional Intelligence: The Cases For and Against
The Salovey & Mayer Model of Four Emotional Intelligence Abilities
Emotional Quotient (EQ): The Reuven Bar-On model of Emotional Intelligence
Howard Gardner: Emotional Intelligence in the Multiple Intelligences Model
Emotional Intelligence at Work: Why is it Important?
Introduction to Emotional Intelligence

Mike Clayton

About Mike Clayton 

Dr Mike Clayton is a (former) Project Manager and now a management educator. Having trained thousands of people at live workshops, seminars, and conferences, he now delivers training mainly via video. He has 14 books with international publishers and runs two successful YouTube channels. He is also the founder of OnlinePMCourses.com

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