Lesson notes, exercises, downloads, and recommended reading are below the video. On mobile, the video will rescale when you play it.

Tips for Cross-Cultural Working: 10 + 1 Bonus

In readying yourself to lead cross-cultural teams, here are ten of my best practical tips… with a bonus on the end!

Watching this video is worth 1 Management Courses CPD Point*.
(See below for more details)

This video is part of course module number 4.3.6
Program 4: Managing & Leading Groups
Course 3: Teams
Section 6: Cross-cultural Teams

Other videos in this section include:
🎬 Introduction to Cross-Cultural Teams
🔗 https://youtu.be/hJhRXuG2duk
🎬 Developing Cross-Cultural Awareness
🔗 https://youtu.be/caMl06BtW7I
🎬 Dimensions of Cross-Cultural Differences
🔗 https://youtu.be/A1did08vaX0

1. Don’t assume

2. Beware of False Friends

3. Most behavior is rational and well-meant

4. You don’t have to like the behavior

5. Get yourself training and get training for your team

6. Involve your team in setting standards, establishing good practices, and calling out failings

7. Act as a role model and set the highest standards for respecting and empowering everyone in your team and among your stakeholders

8. Mix up people and creating deliberately diverse workgroups

9. Call out and tackle disrespectful behavior and language quickly and effectively

10. Encourage and welcome diverse thinking and experimentation

And finally, celebrate the diversity of your team and everyone’s particular contributions.

1. Pick one tip that you are not employing at the moment. Put it into action over the coming 2 weeks (2 MC CPD Points)
2. At the end of the 2 weeks, review what you have learned. How well did you apply the tip? what were the outcomes? How can you further improve things? (2 MC CPD Points)
3. Pick another tip that you are not employing at the moment. Put it into action over the next 2 weeks (2 MC CPD Points)
4. At the end of the second 2 weeks, review what you have learned. How well did you apply the tip? what were the outcomes? How can you further improve things? (2 MC CPD Points)
5. Repeat…

Free Resources
– CPD Tools – https://gum.co/MC-CPD
Paid resources
– Management Courses Onboarding Kit – https://gum.co/MC-ObK ($3)

– The Five Dysfunctions of a Team https://geni.us/wbIE
– The Wisdom of Teams https://geni.us/7i1AL
– The Belbin Guide to Succeeding at Work https://geni.us/Kzc4GV4
– Dream Teams: Working Together Without Falling Apart https://geni.us/oAgEOdA
– Pulling Together: 10 Rules for High-Performance Teamwork https://geni.us/zUVV3G
– HBR’s 10 Must Reads on Teams https://geni.us/0DLsNe4

Managers need a basic set of kit to do your job well. Here are my top recommendations: https://kit.co/MikeClayton/manager-s-work-kit (the links are affiliated)

Management Courses Continuing Professional Development (CPD) Points
You can record your Management Courses CPD points on our free, downloadable CPD record log.
Download it at: https://gum.co/MC-CPD

Each video has two levels of MC CPD points. For this video:
– If you simply watched the video, record 1 MC CPD point
– If you also carried out all of the recommended exercises, score a total of 9 MC CPD points

Links to our book recommendations are affiliated through Amazon

#CrossCulturalTeams #ManagementCourses #CrossCulturalWorking


Team Leadership Briefing [Compilation]
Team Development Process [Compilation]
Managing & Leading Remote Teams [Compilation]
Patrick Lencioni: The Five Dysfunctions of a Team
Margerison McCann: The Team Management Wheel
Meredith Belbin: The Belbin Team Roles Profile
Katzenbach and Smith: The Wisdom of Teams
Taking Care of the Wellbeing of People in Your Remote Team
Developing People in Your Remote Team
Getting Sufficient Challenge in Your Remote Team
Maintaining Productivity in Your Remote Team
Fostering Responsibility within Your Remote Team
Crafting Connection and Building Culture in Your Remote Team
Helping Build Understanding in Your Remote Team
Creating Trust in Remote Teams
Introduction to Managing Remote Teams
Dimensions of Cross-Cultural Differences: 10 of the Biggest
Developing Cross-Cultural Awareness: The Stages
Introduction to Cross-Cultural Teams
How to Support Your Team for Learning: 7 Things
Supporting Your Team through Conflict: 3+1 Roles to Play
How to Support Your Team through Change – 6 Steps
Supporting Your Team through Team Stress: 4 Steps
Supporting Your Team Under Pressure: Return to High-Performance
Team Leadership: Handling Team Problems
Daniel Goleman’s 6 Leadership Styles for Team Leaders
Team Leadership Continuum [Tannenbaum & Schmidt]
Four Quadrants of Team Leadership
LEAD Your Team: 4 Team Leadership Priorities
Team Leadership: John Adair’s Action Centered Leadership
Servant Leadership: Leading Your Team in the Tuckman Performing Stage
Team Leadership and the Tuckman Group Development Stages
Teamwork: Your Team Working Problems Solved
Teamwork: Problem Solving with Your Team
Teamwork: Team Celebrations
Teamwork: Leading Effective Team Reviews
Teamwork: Elements of Effective Team Meetings
Teamwork: Your Team’s Skills and Expertise
Teamwork: Facilitating Effective Team Working
Teamwork: Protecting Your Team
Teamwork: Providing for Your Team
Teamwork: Essentials of Working as a Team
Kurt Lewin’s Freeze Phases for Team Development
The Drexler-Sibbet Team Performance Model
Cog’s Ladder of Group Experiences – Team Development

Mike Clayton

About Mike Clayton 

Dr Mike Clayton is a (former) Project Manager and now a management educator. Having trained thousands of people at live workshops, seminars, and conferences, he now delivers training mainly via video. He has 14 books with international publishers and runs two successful YouTube channels. He is also the founder of OnlinePMCourses.com

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