Tips for Cross-Cultural Working: 10 + 1 Bonus
In readying yourself to lead cross-cultural teams, here are ten of my best practical tips… with a bonus on the end!
Watching this video is worth 1 Management Courses CPD Point*.
(See below for more details)
This video is part of course module number 4.3.6
Program 4: Managing & Leading Groups
Course 3: Teams
Section 6: Cross-cultural Teams
Other videos in this section include:
🎬 Introduction to Cross-Cultural Teams
🔗 https://youtu.be/hJhRXuG2duk
🎬 Developing Cross-Cultural Awareness
🔗 https://youtu.be/caMl06BtW7I
🎬 Dimensions of Cross-Cultural Differences
🔗 https://youtu.be/A1did08vaX0
LESSON NOTES
1. Don’t assume
2. Beware of False Friends
3. Most behavior is rational and well-meant
4. You don’t have to like the behavior
5. Get yourself training and get training for your team
6. Involve your team in setting standards, establishing good practices, and calling out failings
7. Act as a role model and set the highest standards for respecting and empowering everyone in your team and among your stakeholders
8. Mix up people and creating deliberately diverse workgroups
9. Call out and tackle disrespectful behavior and language quickly and effectively
10. Encourage and welcome diverse thinking and experimentation
And finally, celebrate the diversity of your team and everyone’s particular contributions.
RECOMMENDED EXERCISE
1. Pick one tip that you are not employing at the moment. Put it into action over the coming 2 weeks (2 MC CPD Points)
2. At the end of the 2 weeks, review what you have learned. How well did you apply the tip? what were the outcomes? How can you further improve things? (2 MC CPD Points)
3. Pick another tip that you are not employing at the moment. Put it into action over the next 2 weeks (2 MC CPD Points)
4. At the end of the second 2 weeks, review what you have learned. How well did you apply the tip? what were the outcomes? How can you further improve things? (2 MC CPD Points)
5. Repeat…
DOWNLOADS
Free Resources
– CPD Tools – https://gum.co/MC-CPD
Paid resources
– Management Courses Onboarding Kit – https://gum.co/MC-ObK ($3)
RECOMMENDED READING
– The Five Dysfunctions of a Team https://geni.us/wbIE
– The Wisdom of Teams https://geni.us/7i1AL
– The Belbin Guide to Succeeding at Work https://geni.us/Kzc4GV4
– Dream Teams: Working Together Without Falling Apart https://geni.us/oAgEOdA
– Pulling Together: 10 Rules for High-Performance Teamwork https://geni.us/zUVV3G
– HBR’s 10 Must Reads on Teams https://geni.us/0DLsNe4
Managers need a basic set of kit to do your job well. Here are my top recommendations: https://kit.co/MikeClayton/manager-s-work-kit (the links are affiliated)
Management Courses Continuing Professional Development (CPD) Points
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You can record your Management Courses CPD points on our free, downloadable CPD record log.
Download it at: https://gum.co/MC-CPD
Each video has two levels of MC CPD points. For this video:
– If you simply watched the video, record 1 MC CPD point
– If you also carried out all of the recommended exercises, score a total of 9 MC CPD points
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Note:
Links to our book recommendations are affiliated through Amazon
#CrossCulturalTeams #ManagementCourses #CrossCulturalWorking
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