What is Diamond Feeback?
In this short video, I want to answer the question, ‘What is Diamond Feedback?’
Watching this video is worth 1 Management Courses CPD Point*.
🔎 See below for details
Feedback
This video is part of course module number 3.8.2
Program 3: Managing & Leading Individuals
Course 8: Feedback
Section 2: How to Give Feedback
Other videos in this section include:
🎬 When and Where to Give Feedback https://youtu.be/FKPVJC6-Two
🎬 How to Plan Your Performance Feedback https://youtu.be/FDbcw9_tHlM
🎬 How to Give Formal Performance Feedback: The Process https://youtu.be/H2VY3NIZL80
🎬 Why You Should Never Use the Feedback Sandwich https://youtu.be/lADS1zf1osI
🎬 What is the Starfish Model for Giving Feedback? https://youtu.be/IzC5jeyXWkA
🎬 My Top Tips for Giving Great Performance Feedback https://youtu.be/_O9Ir2Ojavc
LESSON NOTES
Feedback is like the four suits of a deck of playing cards…
Clubs
We use clubs to beat people up!
Spades
Spades dig a hole. They focus on what you did wrong… and why.
Hearts
Hearts are about love. Everything is wonderful. So, hearts represent general positive feedback.
Diamonds
Diamonds have great value. Diamond feedback gives the information you most need: what you did and why I found it valuable.
RECOMMENDED EXERCISE
1. When you next give feedback, be sure you give diamond feedback (1 MC CPD Point)
DOWNLOADS
Free Resources
🧰 CPD Tools – https://gum.co/MC-CPD
Paid resources
🧳 Management Courses Onboarding Kit – https://gum.co/MC-ObK ($3)
RECOMMENDED READING
📖 Feedback (and Other Dirty Words): Why We Fear It, How to Fix It https://geni.us/Pg4gk
📖 Thanks for the Feedback: The Science and Art of Receiving Feedback Well https://geni.us/OtdDnSy
📖 HBR Guide to Delivering Effective Feedback https://geni.us/h0cN
📖 Feedback Pocketbook https://geni.us/D8Ar
📖 Feedback Toolkit: 16 Tools for Better Communication in the Workplace https://geni.us/x8TGT4
⭕️ Links to our book recommendations are affiliated through Amazon
Managers Need a Basic set of kit to do your job well. Here are my top recommendations: https://kit.co/MikeClayton/manager-s-work-kit (the links are affiliated)
MANAGEMENT COURSES CONTINUING PROFESSIONAL DEVELOPMENT (CPD) POINTS
You can record your Management Courses CPD points on our free, downloadable CPD record log.
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Each video has two levels of MC CPD points. For this video:
– If you simply watched the video, record 1 MC CPD point
– If you also carried out all of the recommended exercises, score a total of 2 MC CPD points
#ManagementCourses #Feedback #DiamondFeedback
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