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What is Software as a Service, SaaS? …and PaaS …and IaaS

In this video, I want to answer the question, what is SaaS: Software as a Service?

Watching this video is worth 5 Management Courses CPD Points.

Software as a Service, or SaaS, is a method of licensing, charging for, and delivering software to users.

SaaS is a software distribution model in which a provider hosts the software and makes it available to customers over the Internet. The provider takes responsibility for maintaining it, in exchange for a regular (usually monthly or annual) payment stream. For commercial software, they usually offer a service level agreement (SLA).

SaaS is also known as ‘hosted software’, ‘cloud computing’, or ‘on-demand software’.

The user gets the service, and updates to the software that keep it robust and relevant. They receive service standards that their business can rely upon, in exchange for a predictable flow of expenditure.

SaaS Contracts
• The user buys the service on a subscription basis
• Subscription costs linked to user numbers and levels of service or functionality
• Easy up-scaling. The user just extends its license when it needs more users
• The provider maintains the software and updates it
• The user does not need dedicated hardware or infrastructure
• There are no additional fees for support, maintenance, or upgrades
• The user and provider agree service levels

PaaS Stands for Platform as a Service
A remote platform that businesses can use to develop and deploy software on.

IaaS stands for Infrastructure as a Service
IaaS offers the core computing resources that a business needs.

• Data Ownership
• Data Security
• Data Location
• Provider Stability
• Provider Actions
• Business-oriented technical questions

Free Resources
– CPD Tools – https://gum.co/MC-CPD
Paid resources
– Management Courses Onboarding Kit – https://gum.co/MC-ObK ($3)

Management Courses Continuing Professional Development (CPD) Points
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Links to our book recommendations are affiliated through Amazon

00:00 – What is Software as a Service (SaaS)?
00:12 – Models for procuring software
02:05 – Rentals and Operating Leases
03:21 – A definition of Software as a Service
03:43 – SLA: Service Level Agreement
04:56 – SaaS Contracts
06:43 – What types of software does SaaS work with?
07:26 – PaaS and IaaS
09:14 – Why use SaaS?
12:02 – The downsides of SaaS – the questions to answer
14:20 – Summing up

#SaaS #PaaS #IaaS


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Self Regulation: What is it and How to Build It
Self Awareness: What is it and How to Build it
What is a USP? A Unique Selling Proposition
Seth Godin: What are Tribes?
What is 360-Degree Feedback? And a 4-step Process.
What is the Starfish Model for Giving Feedback?
William Ouchi: Theory Z Organizations and Motivation
French and Raven: Social Power Bases in Organizations
Charles Handy’s Triple-I Company
Charles Handy’s Shamrock Organization
Accelerate Team Development with Swift Trust
The Tuckman Model – Tuckman Team Development Model
What is a Team?
Ryan & Deci: Self Determination Theory (SDT) – Content Models of Motivation
The Trust Equation – Gravitas needs Trust

Mike Clayton

About Mike Clayton 

Dr Mike Clayton is a (former) Project Manager and now a management educator. Having trained thousands of people at live workshops, seminars, and conferences, he now delivers training mainly via video. He has 14 books with international publishers and runs two successful YouTube channels. He is also the founder of OnlinePMCourses.com

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