Lesson notes, exercises, downloads, and recommended reading are below the video. On mobile, the video will rescale when you play it.


What is the Starfish Model for Giving Feedback?

The Starfish Model offers you a quick and future-focused way to give formal and informal feedback.

Watching this video is worth 1 Management Courses CPD Point*.
🔎 See below for details

Feedback
This video is part of course module number 3.8.2
Program 3: Managing & Leading Individuals
Course 8: Feedback
Section 2: How to Give Feedback

Other videos in this section include:
🎬 When and Where to Give Feedback https://youtu.be/FKPVJC6-Two
🎬 How to Plan Your Performance Feedback https://youtu.be/FDbcw9_tHlM
🎬 How to Give Formal Performance Feedback: The Process https://youtu.be/H2VY3NIZL80
🎬 Why You Should Never Use the Feedback Sandwich https://youtu.be/lADS1zf1osI
🎬 My Top Tips for Giving Great Performance Feedback https://youtu.be/_O9Ir2Ojavc

The LESSON NOTES

The Starfish Model:
⭐️ More of…
⭐️ Less of…
⭐️ Keep doing…
⭐️ Start doing…
⭐️ Stop doing…

Or simpler:
🛑 Stop
🏁 Start
➡️ Continue

RECOMMENDED EXERCISE
1. Next time you need to give performance feedback, try the Starfish model (2 MC CPD Points)
2. After using this process, evaluate how effective it was (2 MC CPD Points)

DOWNLOADS
Free Resources
🧰 CPD Tools – https://gum.co/MC-CPD
Paid resources
🧳 Management Courses Onboarding Kit – https://gum.co/MC-ObK ($3)

RECOMMENDED READING
📖 Feedback (and Other Dirty Words): Why We Fear It, How to Fix It https://geni.us/Pg4gk
📖 Thanks for the Feedback: The Science and Art of Receiving Feedback Well https://geni.us/OtdDnSy
📖 HBR Guide to Delivering Effective Feedback https://geni.us/h0cN
📖 Feedback Pocketbook https://geni.us/D8Ar
📖 Feedback Toolkit: 16 Tools for Better Communication in the Workplace https://geni.us/x8TGT4

⭕️ Links to our book recommendations are affiliated through Amazon

Managers Need a Basic set of kit to do your job well. Here are my top recommendations: https://kit.co/MikeClayton/manager-s-work-kit (the links are affiliated)

MANAGEMENT COURSES CONTINUING PROFESSIONAL DEVELOPMENT (CPD) POINTS
You can record your Management Courses CPD points on our free, downloadable CPD record log.
📓 Download it at: https://gum.co/MC-CPD
Each video has two levels of MC CPD points. For this video:
– If you simply watched the video, record 1 MC CPD point
– If you also carried out all of the recommended exercises, score a total of 5 MC CPD points

#ManagementCourses #Feedback #StarfishModel

source

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What is the Triple Bottom Line?
What is the Sales Funnel?
NLP Time Line Therapy: What are Time Lines?
Social Awareness: What is it and How to Build it
Self Motivation: What is it and How to Build it
Self Regulation: What is it and How to Build It
Self Awareness: What is it and How to Build it
What is a USP? A Unique Selling Proposition
Masters of Feedback: Ken Blanchard & Spencer Johnson – One Minute Feedback
Masters of Feedback: Rick Maurer – Feedback Toolkit
How to Do a Performance Turnaround – 6-step process [Feedback Challenges]
Feedback Challenges: Bias in Feedback
Seth Godin: What are Tribes?
Feedback Failure: What if Your Feedback Doesn’t go to Plan?
What is Diamond Feeback?
What is 360-Degree Feedback? And a 4-step Process.
Receiving Feedback: Acting on Feedback – 8 Steps
How to Receive Feedback
Receiving Feedback: How to Ask for Feedback
My Top Tips for Giving Great Performance Feedback: Give your Feedback a BOOST
Masters of Feedback: Kim Cameron – Positive Feedback
Why You Should Never Use the Feedback Sandwich – swap to the Feedback Burger
How to Give Formal Performance Feedback: 8-step Feedback Process
How to Plan Your Feedback: 10 Question Process
When and Where to Give Feedback
Types of Performance Feedback: 8 Varieties
The Principles of Performance Feedback: Feedback Principles that set the BAR high
What is Feedback? And Why Does it Matter?
William Ouchi: Theory Z Organizations and Motivation
French and Raven: Social Power Bases in Organizations
Charles Handy’s Triple-I Company
Charles Handy’s Shamrock Organization
Accelerate Team Development with Swift Trust
The Tuckman Model – Tuckman Team Development Model
What is a Team?
Ryan & Deci: Self Determination Theory (SDT) – Content Models of Motivation
The Trust Equation – Gravitas needs Trust

Mike Clayton

About Mike Clayton 

Dr Mike Clayton is a (former) Project Manager and now a management educator. Having trained thousands of people at live workshops, seminars, and conferences, he now delivers training mainly via video. He has 14 books with international publishers and runs two successful YouTube channels. He is also the founder of OnlinePMCourses.com

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