Why You Should Never Use the Feedback Sandwich – swap to the Feedback Burger
The Feedback Sandwich is the first method many managers learn for giving feedback. But it’s deeply flawed. However, with one simple modification, it becomes powerful… It becomes the Feedback Burger.
Watching this video is worth 1 Management Courses CPD Point*.
🔎 See below for details
This video is part of course module number 3.8.2
Program 3: Managing & Leading Individuals
Course 8: Feedback
Section 2: How to Give Feedback
Other videos in this section include:
🎬 When and Where to Give Feedback https://youtu.be/FKPVJC6-Two
🎬 How to Plan Your Performance Feedback https://youtu.be/FDbcw9_tHlM
🎬 How to Give Formal Performance Feedback: The Process https://youtu.be/H2VY3NIZL80
🎬 What is the Starfish Model for Giving Feedback? https://youtu.be/IzC5jeyXWkA
🎬 My Top Tips for Giving Great Performance Feedback https://youtu.be/_O9Ir2Ojavc
What is the Feedback Sandwich?
Sandwich your negative feedback between two layers of positive feedback
Simple structure that can build confidence in a new manager
Why it goes wrong
We tend to remember the last thing we hear.
So, the bottom layer of the sandwich causes us to downplay – or even forget – the middle layer
Or, people get used to it and see the positives as the shiny wrapping to the bad news
How to make it work: The Feedback Burger
1. Things that went well
2. Things that could be improved
3. Emphasize your support for the person
1. Next time you need to give formal performance feedback, use the feedback burger (2 MC CPD Points)
2. After using the feedback burger, evaluate how effective it has been (2 MC CPD Points)
📖 Feedback (and Other Dirty Words): Why We Fear It, How to Fix It https://geni.us/Pg4gk
📖 Thanks for the Feedback: The Science and Art of Receiving Feedback Well https://geni.us/OtdDnSy
📖 HBR Guide to Delivering Effective Feedback https://geni.us/h0cN
📖 Feedback Pocketbook https://geni.us/D8Ar
📖 Feedback Toolkit: 16 Tools for Better Communication in the Workplace https://geni.us/x8TGT4
⭕️ Links to our book recommendations are affiliated through Amazon
Managers Need a Basic set of kit to do your job well. Here are my top recommendations: https://kit.co/MikeClayton/manager-s-work-kit (the links are affiliated)
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#ManagementCourses #FeedbackBurger #FeedbackSandwich