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How to Deal with Bullying and Harassment: what Every Manager Needs to Know What if you discover that bullying is going on in your team? As a manager or supervisor, this is your responsibility. So, what do you do? In this video, I’ll give you all the basics of how to deal with bullying and
Read MoreWorkplace Teams 101: What Managers Need to Know about Managing Their Teams It is workplace teams that get the job done. And a manager’s role is to lead one of these teams. This video sets out the basics a new manager needs to know about teams at work. Do you want a concise, yet precise,
Read MoreTeam Development Models [Compilation] – 5 ways to understand your team This video compiles our videos about five excellent, but lesser-known, models of team development. 🧭 This video is a compilation of videos from course module numbers 4.3.1 and 4.3.7 🏢 Program 4: Managing & Leading Groups 🏘️ Course 3: Teams 🏠 Section 1: Team
Read MoreSupporting Your Team through Common Challenges [Compilation] This video compiles six videos that help you support your team through the sort of challenges you’ll often face. 🧭 This video is a compilation of videos from course module number 4.3.4 🏢 Program 4: Managing & Leading Groups 🏘️ Course 3: Teams 🏠 Section 4: Supporting Your
Read MoreTeam Leadership Briefing [Compilation] This video compiles five of our videos that discuss some of the most important models of Team Leadership. 🧭 This video is a compilation of videos from course module number 4.3.3 🏢 Program 4: Managing and Leading Groups 🏘️ Course 3: Teams 🏠 Section 3: Team Leadership These 5 Team Leadership
Read MoreTeam Development Process [Compilation] This video compiles our four key videos that describe the team development process. 🧭 This video is a compilation of videos from course module number 4.3.1 🏢 Program 4: Managing & Leading Groups 🏘️ Course 3: Teams 🏠 Section 1: Team Development & Team Building These four Team Development lessons are:
Read MoreManaging & Leading Remote Teams [Compilation] This video compiles our full set of videos about the important topic of managing and leading a remote team. 🧭 This video is a compilation of videos from course module number 4.3.5 🏢 Program 4: xxManaging & Leading Groupsxx 🏘️ Course 3: Teams 🏠 Section 5: Managing Remote Teams
Read MorePatrick Lencioni: The Five Dysfunctions of a Team The Five Dysfunctions of a Team is the fictional story of a new CEO and the team she is tasked to lead. Watching this video is worth 2 Management Courses CPD Points*. (See below for more details) This video is part of course module number 4.3.7 Program
Read MoreMargerison McCann: The Team Management Wheel Charles Margerison and Dick McCann developed one of the leading tools to help managers with team performance: the Team Management Wheel. Watching this video is worth 3 Management Courses CPD Points*. (See below for more details) This video is part of course module number 4.3.7 Program 4: Managing &
Read MoreMeredith Belbin: The Belbin Team Roles Profile Meredith Belbin set out to understand why management teams succeed or fail. And the tools he created to help them succeed is the set of nine Belbin Team Roles and the Team Role Profile. Watching this video is worth 4 Management Courses CPD Points*. (See below for more
Read MoreKatzenbach and Smith: The Wisdom of Teams The Wisdom of Teams by Jon Katzenbach and Douglas Smith is a true classic among Twentieth Century business books. It uncovers the wisdom of what teams can achieve, and how they can perform at their best. Watching this video is worth 3 Management Courses CPD Points*. (See below
Read MoreTaking Care of the Wellbeing of People in Your Remote Team Of course, the final challenge of managing a remote team is to take care of the welfare and wellbeing of people who can be a very long way from you. The usual quiet chat in an informal arrangement is off the table. And so
Read MoreDeveloping People in Your Remote Team As a team leader, you have a responsibility to help your team members develop their skills and build their careers – even in a remote team, when you cannot be with them. Watching this video is worth 1 Management Courses CPD Point*. (See below for more details) This video
Read MoreGetting Sufficient Challenge in Your Remote Team One challenge in managing virtual teams is… Challenge. That is, that we fail to adequately challenge one-another’s thinking, because the distance and cultural differences in a remote team make it even more uncomfortable or difficult than usual. Ideas and decisions that go unchallenged can lead to disaster. Watching
Read MoreMaintaining Productivity in Your Remote Team Perhaps the core challenge of managing a virtual team is finding ways that we can work together effectively and productively, despite or even because of our geographic separation and cultural differences. The answer is well-formed systems and processes. Some cultures are more or less comfortable with this kind of
Read MoreFostering Responsibility within Your Remote Team This challenge is about how to create accountability, responsibility, and an appropriate balance of managerial control and team-member autonomy. It is especially hard in remote teams. Watching this video is worth 1 Management Courses CPD Point*. (See below for more details) This video is part of course module number
Read MoreCrafting Connection and Building Culture in Your Remote Team Building connection and creating a distinctive culture will be far harder with a remote team. You must take the lead in making efforts to communicate well. Watching this video is worth 1 Management Courses CPD Point*. (See below for more details) This video is part of
Read MoreCreating Trust in Remote Teams Humans have evolved to work together in small, close-knit groups, often based around family relationships. These allow for slow and deep relationships to form, that are the basis of common understanding and mutual trust. Remote teams offer precisely the opposite of this, so the biggest challenge is ‘how can you
Read MoreIntroduction to Managing Remote Teams Perhaps the biggest challenge for a Team Leader is managing a remote team. We evolved to work together in small groups and in a small area. Now, managing remote teams can involve people all over the globe. This throws up many challenges, for which the obvious technology solutions provide only
Read MoreTips for Cross-Cultural Working: 10 + 1 Bonus In readying yourself to lead cross-cultural teams, here are ten of my best practical tips… with a bonus on the end! Watching this video is worth 1 Management Courses CPD Point*. (See below for more details) This video is part of course module number 4.3.6 Program 4:
Read MoreDimensions of Cross-Cultural Differences: 10 of the Biggest We can think of cross-cultural differences as different average positions along a number of scales from one extreme to another. Let’s look at ten of the most important of these scales. Watching this video is worth 3 Management Courses CPD Points*. (See below for more details) This
Read MoreDeveloping Cross-Cultural Awareness: The Stages What is the process for creating deep cross-cultural awareness and moving towards leading cross-cultural teams effectively? Watching this video is worth 2 Management Courses CPD Points*. (See below for more details) This video is part of course module number 4.3.6 Program 4: Managing & Leading Groups Course 3: Teams Section
Read MoreIntroduction to Cross-Cultural Teams Diversity can improve results. But plenty of research shows that multicultural teams and diverse teams tend to perform less effectively than homogenous teams, when not managed well. In this video, I introduce the topic of cross-cultural teams. There will be more videos to follow. Watching this video is worth 2 Management
Read MoreHow to Support Your Team for Learning: 7 Things A big part of how I see my responsibilities as a team leader is in developing the skills, talents, and knowledge of the people under my care. I need to support them for learning. Watching this video is worth 2 Management Courses CPD Points*. (See below
Read MoreSupporting Your Team through Conflict: 3+1 Roles to Play Teams don’t always run smoothly. You can get conflict within your team and conflict between your team and other teams or outsiders. As team leader, it can fall to you to support your team through this conflict. And there are three (plus one) roles you can
Read MoreHow to Support Your Team through Change – 6 Steps Change can be stressful. But it also brings with it, its own distinctive challenges. With change an almost constant feature of many workplaces, your ability to support your team through change is now a core skill for a team leader. Watching this video is worth
Read MoreSupporting Your Team through Team Stress: 4 Steps Under pressure, teams get stressed. Team leaders need to be able to spot the signs of stress and support your team through stress. Watching this video is worth 2 Management Courses CPD Points*. (See below for more details) This video is part of course module number 4.3.4
Read MoreSupporting Your Team Under Pressure: Return to High-Performance When your team is under pressure, what can you do to support them and return them to a high-performance state? Watching this video is worth 2 Management Courses CPD Points*. (See below for more details) This video is part of course module number 4.3.4 Program 4: Managing
Read MoreTeam Leadership: Handling Team Problems Team working is not always smooth and easy. So, an essential part of team leadership is handling team problems. Here we look at the basics of how to handle 8 common team problems. Watching this video is worth 3 Management Courses CPD Points*. (See below for more details) This video
Read MoreDaniel Goleman’s 6 Leadership Styles for Team Leaders In his book, The New Leaders, Daniel Goleman and his co-authors set out 6 leadership styles for team leaders. Watching this video is worth 2 Management Courses CPD Points*. (See below for more details) This video is part of course module number 4.3.3 Program 4: Managing &
Read MoreTeam Leadership Continuum [Tannenbaum & Schmidt] Robert Tannenbaum and Warren H Schmidt set out a range of leadership behaviours. This model gives us a powerful team leadership continuum. Watching this video is worth 2 Management Courses CPD Points*. (See below for more details) This video is part of course module number 4.3.3 Program 4: Managing
Read MoreFour Quadrants of Team Leadership A team can focus on two things: task and relationship. And, for each, there are 2 elements: the content and the process. This gives us 4 quadrants of team leadership. Watching this video is worth 2 Management Courses CPD Points*. (See below for more details) This video is part of
Read MoreLEAD Your Team: 4 Team Leadership Priorities Here is a very simple model of four team leadership priorities – which spell out LEAD. Can you guess what they are? Watching this video is worth 2 Management Courses CPD Points*. (See below for more details) This video is part of course module number 4.3.3 Program 4:
Read MoreTeam Leadership: John Adair’s Action Centered Leadership John Adair’s Action Centered Leadership model (sometimes known as the three circles model) is one of the best models for Team Leadership. Every manager should know it. Watching this video is worth 3 Management Courses CPD Points*. (See below for more details) This video is part of course
Read MoreServant Leadership: Leading Your Team in the Tuckman Performing Stage In the Tuckman Performing Stage, teams don’t need guidance (they know their roles) nor supportive team leadership (they can manage their own care, collaboration, and conflict management). What they most need is to be allowed to succeed at the tasks you have set them Watching
Read MoreTeam Leadership and the Tuckman Group Development Stages In an earlier video, we looked at the Tuckman Model of Group Development. Now, we’ll tie the different stages to the style of team leadership that will work best in each stage. Watching this video is worth 2 Management Courses CPD Points*. (See below for more details)
Read MoreTeamwork: Your Team Working Problems Solved Teamwork is not easy. So, it is likely that, from time-to-time, you will run into team working problems. In this video, we’ll look at four of the most common. Watching this video is worth 3 Management Courses CPD Points*. (See below for more details) This video is part of
Read MoreTeamwork: Problem Solving with Your Team One of the joys of really great teamwork is the enormous scope for creative thinking and innovative problem solving. Team problem solving is great! Watching this video is worth 2 Management Courses CPD Points*. (See below for more details) This video is part of course module number 4.3.2 Program
Read MoreTeamwork: Team Celebrations Team celebrations are not just a ‘nice-to-have’ add on to teamworking. If you want to encourage great teamwork, then celebrating your team’s successes is a necessary part of the process. Watching this video is worth 2 Management Courses CPD Points*. (See below for more details) This video is part of course module
Read MoreTeamwork: Leading Effective Team Reviews You will, of course, be holding one-to-one performance reviews regularly. But, if you want good teamwork, you also need regular team reviews. This is where you get your team together to assess how your team working is going and what changes you can make to improve it. Watching this video
Read MoreTeamwork: Elements of Effective Team Meetings Team meetings can be an awesome way to get your team coordinated. Or they can be a huge drain on your team’s time and morale. What are the essential elements of an effective team meeting, if you want to foster great team working? Watching this video is worth 3
Read MoreTeamwork: Your Team’s Skills and Expertise Do you have a clear understanding of your team’s skills and expertise? And what are you doing to develop them for breadth, depth, and balance? Watching this video is worth 2 Management Courses CPD Points*. (See below for more details) This video is part of course module number 4.3.2
Read MoreTeamwork: Facilitating Effective Team Working Your job is not ‘to do’. It’s to ‘help your team to do’. And facilitating effective team working means making it easy for your team to do. Watching this video is worth 2 Management Courses CPD Points*. (See below for more details) This video is part of course module number
Read MoreTeamwork: Protecting Your Team Protecting your team is a part of your role as a leader. To create teamwork, you need to serve your team, so they can get on with working together, as a team. and defending them from the things that will get in their way is part of that ‘service’. This approach
Read MoreTeamwork: Providing for Your Team Providing for your team is an important part of leadership. To create teamwork, you need to serve your team, so they can get on with working together, as a team. This is sometimes known as ‘servant leadership’. Watching this video is worth 1 Management Courses CPD Point*. (See below for
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