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How to Support Your Team through 6 Common Challenges Great leaders don’t just manage tasks—they support their people through the ups and downs of work life. In this video, I share six common challenges teams face—and how you, as a manager or team leader, can help them navigate each one with confidence and care. 🤝
Read MoreHow to Deal with Bullying and Harassment: what Every Manager Needs to Know What if you discover that bullying is going on in your team? As a manager or supervisor, this is your responsibility. So, what do you do? In this video, I’ll give you all the basics of how to deal with bullying and
Read MoreWorkplace Teams 101: What Managers Need to Know about Managing Their Teams It is workplace teams that get the job done. And a manager’s role is to lead one of these teams. This video sets out the basics a new manager needs to know about teams at work. Do you want a concise, yet precise,
Read MoreTeam Development Models [Compilation] – 5 ways to understand your team This video compiles our videos about five excellent, but lesser-known, models of team development. 🧭 This video is a compilation of videos from course module numbers 4.3.1 and 4.3.7 🏢 Program 4: Managing & Leading Groups 🏘️ Course 3: Teams 🏠 Section 1: Team
Read MoreSupporting Your Team through Common Challenges [Compilation] This video compiles six videos that help you support your team through the sort of challenges you’ll often face. 🧭 This video is a compilation of videos from course module number 4.3.4 🏢 Program 4: Managing & Leading Groups 🏘️ Course 3: Teams 🏠 Section 4: Supporting Your
Read MoreTeam Leadership Briefing [Compilation] This video compiles five of our videos that discuss some of the most important models of Team Leadership. 🧭 This video is a compilation of videos from course module number 4.3.3 🏢 Program 4: Managing and Leading Groups 🏘️ Course 3: Teams 🏠 Section 3: Team Leadership These 5 Team Leadership
Read MoreTeam Development Process [Compilation] This video compiles our four key videos that describe the team development process. 🧭 This video is a compilation of videos from course module number 4.3.1 🏢 Program 4: Managing & Leading Groups 🏘️ Course 3: Teams 🏠 Section 1: Team Development & Team Building These four Team Development lessons are:
Read MoreManaging & Leading Remote Teams [Compilation] This video compiles our full set of videos about the important topic of managing and leading a remote team. 🧭 This video is a compilation of videos from course module number 4.3.5 🏢 Program 4: xxManaging & Leading Groupsxx 🏘️ Course 3: Teams 🏠 Section 5: Managing Remote Teams
Read MoreWhat is Leader-Member Exchange Theory? And Should You Use LMX Theory? Leader-Member Exchange Theory is deeply problematic. In fact, I don’t like it. But it may be a model you want to adopt. It is certainly a theory you need to understand, so you can avoid its Dark Side. Watching this video is worth 3
Read MoreWhat is Leadership? and Why do We Need Leaders? In this video, I answer two questions, to kick off our series on Leadership: what is leadership, and why do we need it? Watching this video is worth 2 Management Courses CPD Points*. 🔎 See below for details Introduction to Leadership Program 3: Managing and Leading
Read MoreWhat are Lean and Lean Thinking? In this video, I want to answer the questions, what is Lean, and what is Lean Thinking? Watching this video is worth 2 Management Courses CPD Points. This video is part of course module number 6.5.3 – Program 6: Managing within and Organization – Course 5: Operational Management –
Read MoreERP 101: What is Enterprise Resource Planning? In this video, I want to answer the question, what is ERP: Enterprise Resource Planning? Watching this video is worth 4 Management Courses CPD Points. This video is part of course module number 6.7 Program 6: Managing within an Organization Course 7: Financial Management LESSON NOTES ============ ERP
Read MoreWhat is Globalization? In this video, I want to answer the question, what is Globalization? Watching this video is worth 2 Management Courses CPD Points*. (See below for more details) This video is part of course module number 6.1 – The Nature of Organizations. Videos you may also like: 🎬 Introduction to Organizational Culture https://youtu.be/F_jEJBjE_J4
Read MoreNLP’s Logical Levels of Change: (aka Neurological Levels) We perceive the world, learn, and change at different levels. Robert Dilts developed a simple model of these levels to help us understand how change happens – and why it sometimes does not. He referred to them as neurological levels – or also as logical levels. Watching
Read MoreIntroduction to Emotional Intelligence Emotional intelligence or EI is the ability to understand and manage your own emotions, and those of the people around you. Watching this video is worth 2 Management Courses CPD Points*. 🔎 See below for details Overview of Emotional Intelligence This video is part of course module number 1.4.1 Program 1:
Read MoreGuy Kawasaki: What is Enchantment? The idea of enchantment has been part of fairy tales, legends, and myths for thousands of years. So, when Guy Kawasaki applies the word as a metaphor for how to influence customers, is he telling us anything new? Watching this video is worth 2 Management Courses CPD Points*. 🔎 See
Read MoreWhat is Feedback? And Why Does it Matter? It feels like everyone knows how important Feedback is at work. But do we really understand it? In this short video, I’ll kick off our course on feedback by giving a very clear answer to the questions: ‘what is feedback?’ and ‘why does it matter?’ Watching this
Read MorePatrick Lencioni: The Five Dysfunctions of a Team The Five Dysfunctions of a Team is the fictional story of a new CEO and the team she is tasked to lead. Watching this video is worth 2 Management Courses CPD Points*. (See below for more details) This video is part of course module number 4.3.7 Program
Read MoreMargerison McCann: The Team Management Wheel Charles Margerison and Dick McCann developed one of the leading tools to help managers with team performance: the Team Management Wheel. Watching this video is worth 3 Management Courses CPD Points*. (See below for more details) This video is part of course module number 4.3.7 Program 4: Managing &
Read MoreMeredith Belbin: The Belbin Team Roles Profile Meredith Belbin set out to understand why management teams succeed or fail. And the tools he created to help them succeed is the set of nine Belbin Team Roles and the Team Role Profile. Watching this video is worth 4 Management Courses CPD Points*. (See below for more
Read MoreKatzenbach and Smith: The Wisdom of Teams The Wisdom of Teams by Jon Katzenbach and Douglas Smith is a true classic among Twentieth Century business books. It uncovers the wisdom of what teams can achieve, and how they can perform at their best. Watching this video is worth 3 Management Courses CPD Points*. (See below
Read MoreTaking Care of the Wellbeing of People in Your Remote Team Of course, the final challenge of managing a remote team is to take care of the welfare and wellbeing of people who can be a very long way from you. The usual quiet chat in an informal arrangement is off the table. And so
Read MoreDeveloping People in Your Remote Team As a team leader, you have a responsibility to help your team members develop their skills and build their careers – even in a remote team, when you cannot be with them. Watching this video is worth 1 Management Courses CPD Point*. (See below for more details) This video
Read MoreGetting Sufficient Challenge in Your Remote Team One challenge in managing virtual teams is… Challenge. That is, that we fail to adequately challenge one-another’s thinking, because the distance and cultural differences in a remote team make it even more uncomfortable or difficult than usual. Ideas and decisions that go unchallenged can lead to disaster. Watching
Read MoreMaintaining Productivity in Your Remote Team Perhaps the core challenge of managing a virtual team is finding ways that we can work together effectively and productively, despite or even because of our geographic separation and cultural differences. The answer is well-formed systems and processes. Some cultures are more or less comfortable with this kind of
Read MoreFostering Responsibility within Your Remote Team This challenge is about how to create accountability, responsibility, and an appropriate balance of managerial control and team-member autonomy. It is especially hard in remote teams. Watching this video is worth 1 Management Courses CPD Point*. (See below for more details) This video is part of course module number
Read MoreCrafting Connection and Building Culture in Your Remote Team Building connection and creating a distinctive culture will be far harder with a remote team. You must take the lead in making efforts to communicate well. Watching this video is worth 1 Management Courses CPD Point*. (See below for more details) This video is part of
Read MoreHelping Build Understanding in Your Remote Team A vital part of your role in leading a virtual, or remote team is helping everyone to understand one another’s cultures, expectations, and norms of behavior. Watching this video is worth 1 Management Courses CPD Points*. (See below for more details) This video is part of course module
Read MoreCreating Trust in Remote Teams Humans have evolved to work together in small, close-knit groups, often based around family relationships. These allow for slow and deep relationships to form, that are the basis of common understanding and mutual trust. Remote teams offer precisely the opposite of this, so the biggest challenge is ‘how can you
Read MoreIntroduction to Managing Remote Teams Perhaps the biggest challenge for a Team Leader is managing a remote team. We evolved to work together in small groups and in a small area. Now, managing remote teams can involve people all over the globe. This throws up many challenges, for which the obvious technology solutions provide only
Read MoreTips for Cross-Cultural Working: 10 + 1 Bonus In readying yourself to lead cross-cultural teams, here are ten of my best practical tips… with a bonus on the end! Watching this video is worth 1 Management Courses CPD Point*. (See below for more details) This video is part of course module number 4.3.6 Program 4:
Read MoreDimensions of Cross-Cultural Differences: 10 of the Biggest We can think of cross-cultural differences as different average positions along a number of scales from one extreme to another. Let’s look at ten of the most important of these scales. Watching this video is worth 3 Management Courses CPD Points*. (See below for more details) This
Read MoreDeveloping Cross-Cultural Awareness: The Stages What is the process for creating deep cross-cultural awareness and moving towards leading cross-cultural teams effectively? Watching this video is worth 2 Management Courses CPD Points*. (See below for more details) This video is part of course module number 4.3.6 Program 4: Managing & Leading Groups Course 3: Teams Section
Read MoreIntroduction to Cross-Cultural Teams Diversity can improve results. But plenty of research shows that multicultural teams and diverse teams tend to perform less effectively than homogenous teams, when not managed well. In this video, I introduce the topic of cross-cultural teams. There will be more videos to follow. Watching this video is worth 2 Management
Read MoreHow to Support Your Team for Learning: 7 Things A big part of how I see my responsibilities as a team leader is in developing the skills, talents, and knowledge of the people under my care. I need to support them for learning. Watching this video is worth 2 Management Courses CPD Points*. (See below
Read MoreSupporting Your Team through Conflict: 3+1 Roles to Play Teams don’t always run smoothly. You can get conflict within your team and conflict between your team and other teams or outsiders. As team leader, it can fall to you to support your team through this conflict. And there are three (plus one) roles you can
Read MoreHow to Support Your Team through Change – 6 Steps Change can be stressful. But it also brings with it, its own distinctive challenges. With change an almost constant feature of many workplaces, your ability to support your team through change is now a core skill for a team leader. Watching this video is worth
Read MoreSupporting Your Team through Team Stress: 4 Steps Under pressure, teams get stressed. Team leaders need to be able to spot the signs of stress and support your team through stress. Watching this video is worth 2 Management Courses CPD Points*. (See below for more details) This video is part of course module number 4.3.4
Read MoreSupporting Your Team Under Pressure: Return to High-Performance When your team is under pressure, what can you do to support them and return them to a high-performance state? Watching this video is worth 2 Management Courses CPD Points*. (See below for more details) This video is part of course module number 4.3.4 Program 4: Managing
Read MoreTeam Leadership: Handling Team Problems Team working is not always smooth and easy. So, an essential part of team leadership is handling team problems. Here we look at the basics of how to handle 8 common team problems. Watching this video is worth 3 Management Courses CPD Points*. (See below for more details) This video
Read MoreDaniel Goleman’s 6 Leadership Styles for Team Leaders In his book, The New Leaders, Daniel Goleman and his co-authors set out 6 leadership styles for team leaders. Watching this video is worth 2 Management Courses CPD Points*. (See below for more details) This video is part of course module number 4.3.3 Program 4: Managing &
Read MoreTeam Leadership Continuum [Tannenbaum & Schmidt] Robert Tannenbaum and Warren H Schmidt set out a range of leadership behaviours. This model gives us a powerful team leadership continuum. Watching this video is worth 2 Management Courses CPD Points*. (See below for more details) This video is part of course module number 4.3.3 Program 4: Managing
Read MoreFour Quadrants of Team Leadership A team can focus on two things: task and relationship. And, for each, there are 2 elements: the content and the process. This gives us 4 quadrants of team leadership. Watching this video is worth 2 Management Courses CPD Points*. (See below for more details) This video is part of
Read MoreLEAD Your Team: 4 Team Leadership Priorities Here is a very simple model of four team leadership priorities – which spell out LEAD. Can you guess what they are? Watching this video is worth 2 Management Courses CPD Points*. (See below for more details) This video is part of course module number 4.3.3 Program 4:
Read MoreTeam Leadership: John Adair’s Action Centered Leadership John Adair’s Action Centered Leadership model (sometimes known as the three circles model) is one of the best models for Team Leadership. Every manager should know it. Watching this video is worth 3 Management Courses CPD Points*. (See below for more details) This video is part of course
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