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How to Adapt to Change in the Workplace Changes in the workplace are more often an opportunity than a threat. But they can be unsettling and challenging nonetheless. So, how can you adapt? Here are my tips. Do you want a concise, yet precise, description of how to deal with common management challenges? This is
Read MoreWhat is Mentoring? Why get a Mentor and Why be a Mentor? + Top Tips In this video, I want to answer the question, what is Mentoring? And also why get a mentor and why become a mentor? Watching this video is worth 4 Management Courses CPD Points. This video is part of course module
Read MoreWhat is PESTLE Analysis? In this video, I want to answer the question, what is PESTLE Analysis? Watching this video is worth 1 Management Courses CPD Point. This video is part of course module number 6.4.3 Program 6: Managing within an Organization Course 4: Strategy Section 3: Business Strategy LESSON NOTES ============ PESTLE Analysis is
Read MoreThe Miller Heiman Strategic Selling Methodology Robert Miller and Stephen Heimann were the founders of the hugely successful sales training business, Miller Heiman (no part of Korn Ferry). Their sales methodology focuses on Strategic Selling. The Book of the Course! Sales Skills: A Management Courses Introduction This book gives a broad introduction to the topic,
Read MoreWhat is NLP Modelling? And How do we to Do it? If you do something really well, and get excellent results, then perhaps I can get the same results if I do what you do. So, I might ask you questions and observe how you behave. If I can figure out your formula and apply
Read MoreNLP & Hypnosis: What is the Milton Model? The Milton Model is like an inverse of the Meta Model that we saw in an earlier video. Its purpose is to open up the mind to alternative possibilities. And main way it does this is by being artfully vague! Watching this video is worth 2 Management
Read MoreNLP Meta Model: Precision Questioning and Listening The NLP Meta Model starts with our ability recognize language patterns that people use, which give away the filters they are applying. Where these filters lead them to make an unhelpful interpretation of events , the second part of the Meta Model equips us to challenge those deletions,
Read MoreWhat is NLP? Neuro Linguistic Programming NLP is, frankly, problematic. Its popularity in management and business goes through phases and it has a lot of tools that are useful. So, what is NLP? Watching this video is worth 3 Management Courses CPD Points*. 🔎 See below for details NLP This video is part of course
Read MoreCognitive Reappraisal: How to Control Negative Thoughts Wouldn’t it be great if you could replace negative thoughts with alternatives that are both positive and true? Well, this is called Cognitive Reappraisal, and there are techniques to help you. Get our Kindle-exclusive companion to this course: Emotional Intelligence: A Management Courses Introduction https://geni.us/FsuCDrK Watching this video
Read MoreEmotional Intelligence and Neuroscience Neuroscience is the study of our nervous system, with the primary focus being the brain. And it is a multidisciplinary subject. There is a close relationship between the studies Neuroscience and Emotional intelligence. Get our Kindle-exclusive companion to this course: Emotional Intelligence: A Management Courses Introduction https://geni.us/FsuCDrK Watching this video is
Read MoreSocial Skills: What are they and How to Build Them Managers need to get the best from their teams. They need to win cooperation, resolve conflict, and communicate ideas. These lie in the Emotional Intelligence domain of Social Skills. Get our Kindle-exclusive companion to this course: Emotional Intelligence: A Management Courses Introduction https://geni.us/FsuCDrK Watching this
Read MoreSocial Awareness: What is it and How to Build it Social Awareness is important if you want to manage a successful team. It gives you the ability to put yourself in your team member’s shoes: to understand how they are feeling. At its heart is empathy. Get our Kindle-exclusive companion to this course: Emotional Intelligence:
Read MoreSelf Motivation: What is it and How to Build it Self Motivation is your ability to get up and get going when you’d really rather curl up and let it go. Get our Kindle-exclusive companion to this course: Emotional Intelligence: A Management Courses Introduction https://geni.us/FsuCDrK Watching this video is worth 2 Management Courses CPD Points*.
Read MoreSelf Regulation: What is it and How to Build It The second domain of Emotional Intelligence is Self Regulation. This is about managing your emotional state and the behavioral and social choices you make. Get our Kindle-exclusive companion to this course: Emotional Intelligence: A Management Courses Introduction https://geni.us/FsuCDrK Watching this video is worth 3 Management
Read MoreSelf Awareness: What is it and How to Build it The first domain of Emotional Intelligence is really simple, you’d think. It’s Self Awareness. Get our Kindle-exclusive companion to this course: Emotional Intelligence: A Management Courses Introduction https://geni.us/FsuCDrK Watching this video is worth 2 Management Courses CPD Points*. 🔎 See below for details Overview of
Read MoreCritical Assessment of Emotional Intelligence: The Cases For and Against Emotional Intelligence is an appealing model with a lot of ‘face validity’. That is, subjectively people see it as covering the concept it purports to measure. However, there is also a lot of academic criticism of the concept. So, in this video, we’ll take a
Read MoreThe Salovey & Mayer Model of Four Emotional Intelligence Abilities Peter Salovey and John Mayer developed a model of Emotional Intelligence based on four abilities. The Salovey & Mayer Model of Four Emotional Intelligence Abilities focuses on how we process emotional information and use it to navigate our social environment. Get our Kindle-exclusive companion to
Read MoreThe Daniel Goleman Model of Emotional Intelligence Daniel Goleman brought emotional intelligence to the public’s attention with his massive 1995 best seller, ‘Emotional Intelligence’. He followed this up with two further books that deserve to be read by all serious managers: • Working with Emotional Intelligence (1998) • The New Leaders (2002) All links below
Read MoreEmotional Quotient (EQ): The Reuven Bar-On model of Emotional Intelligence Reuven Bar-On is an American psychologist who coined the term, Emotion Quotient (EQ). He has been working on a model of emotional intelligence since 1982. He studies the ability of emotional and social competence to predict performance and behavior and has developed a psychometric model
Read MoreEmotional Intelligence at Work: Why is it Important? This is not an academic video, where I describe study after study and cite all the research papers. But I will tell you why Emotional Intelligence is important at work and give you an indication of the range of positive benefits of emotional intelligence at work that
Read MoreIntroduction to Emotional Intelligence Emotional intelligence or EI is the ability to understand and manage your own emotions, and those of the people around you. Watching this video is worth 2 Management Courses CPD Points*. 🔎 See below for details Overview of Emotional Intelligence This video is part of course module number 1.4.1 Program 1:
Read MoreWhat is Remarketing? (or Retargeting) Have you ever been wandering about the internet and been surprised to find adverts for products you recently looked at? If you have, welcome to remarketing. Maybe you looked at an online product and then, later that day, saw a discount advert in your social media feed. Or you clicked
Read MoreWhat is Marketing Automation? And How to set it up. The explosion in online business and the effectiveness of Software as a Service have created a new boom: Marketing Automation. This allows marketers to address prospective customers almost personally. But to do so in a way that scales with your business. So, what is marketing
Read MoreWhat is Seth Godin’s Permission Marketing? And How to Build Your Campaign Permission Marketing has reached early adulthood. Born in 1999, it is a vibrantly fit and energetic part of the marketer’s toolset. We see it everyday, and think nothing of the revolutionary change it has created. Watching this video is worth 3 Management Courses
Read MoreWhat is Public Relations (PR)? How can your organization build the reputation it chooses? What it does and how the media represent it are important. So is advertising. But one way combines authenticity and control: good Public Relations, or PR. Watching this video is worth 2 Management Courses CPD Points*. 🔎 See below for details
Read MoreMarketing Mix: Product – What is the Product Marketing? In our video on Marketing Mix, the first of the 4 Ps was Product. Product is the goods and services that you offer to your target customers. It needs to solve a problem, scratch an itch, or create desire in your customers. So, this element of
Read MoreWhat is the Marketing Mix – The 4Ps: Product, Price, Place, Promotion? The job of marketing is to make potential customers aware of your products or services. And the Marketing Mix is consists of the different strategies for doing this. Watching this video is worth 4 Management Courses CPD Points*. 🔎 See below for details
Read MoreWhat is Market Segmentation? Every buyer is unique. But, in most industries, it is impossible to target marketing at individuals. So, instead, we identify broad classes of buyers who share within the class a set of needs and buying preferences. Identifying those classes is market segmentation. Watching this video is worth 2 Management Courses CPD
Read MoreWhat is a Marketing Strategy? A marketing strategy refers to a business’s overall plan for how to reach prospects and turn them into customers. A marketing strategy contains the company’s or brand’s value proposition, key messages, data on target customers, and other essential data. Watching this video is worth 3 Management Courses CPD Points*. 🔎
Read MoreWhat is Market Research? Market research is the process for understanding the customers’ responses to a new service or product, by working directly with potential customers. Market research allows a company to discover who its ideal customers are and get opinions and other feedback from them. Watching this video is worth 2 Management Courses CPD
Read MoreEdgar Schein’s 3 Levels of Organizational Culture Edgar Schein, of the Sloan School of Management, was interested in understanding organizational culture. He analyzed organizations into three distinct levels of organizational culture: artifacts (the surface manifestations of culture), values, and assumptions. Watching this video is worth 2 Management Courses CPD Points*. (See below for more details)
Read MoreFrench and Raven: Social Power Bases in Organizations French and Raven described the sources of power that people have as ‘social power bases’. Watching this video is worth 3 Management Courses CPD Points*. (See below for more details) The Nature of Organizations ======================= This video is part of course module number 6.1.3 Program 6: Managing
Read MoreOrganizational Power: What is Power? Ralph Waldo Emerson said that: ‘life is a search after power’. If that is true, what is it we are searching for? We need to start our exploration of power in organizations by understanding what is power? Watching this video is worth 1 Management Courses CPD Point*. (See below for
Read MoreMOSCOW Analysis – Negotiation Tools One of the most important parts of preparing for a negotiation is knowing what you want – and what you need. And the best tool for this is MOSCOW Analysis. Watching this video is worth 1 Management Courses CPD Point*. (See below for more details) This video is part of
Read MoreWhat is the Pomodoro Technique? Working in Sprints You have to love Francesco Cirillo’s Pomodoro Technique. It’s the boldness and simplicity of this great little time management tool! Watching this video is worth 2 Management Courses CPD Points*. (See below for more details) This video is part of course module number 1.6.2 Program 1: Managing
Read MoreMonkey Management: How to Deal with a Monkey on Your Back Do you ever find yourself taking on other people’s work, and then finding it’s like having a monkey on your back? What you need to learn about is Monkey Management. And that’s the topic of this video. Watching this video is worth 2 Management
Read MoreThree Types of Procrastination… and Why 2 are Good Everyone knows what procrastination is: It’s when we put off things that seem difficult or unpleasant. But there’s more to procrastination than that. And not all forms of procrastination are bad. Watching this video is worth 2 Management Courses CPD Points*. (See below for more details)
Read MoreFailure of Multitasking: The Multitasking Myth Multitasking is doing more than one thing at a time. Multitasking is a poor choice at best, and a disastrous one at worst. In this video, we look at three things: 1. What multitasking is 2. Why it doesn’t work well 3. If you must multi-task: how best to
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