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How to Adapt to Change in the Workplace Changes in the workplace are more often an opportunity than a threat. But they can be unsettling and challenging nonetheless. So, how can you adapt? Here are my tips. Do you want a concise, yet precise, description of how to deal with common management challenges? This is
Read MoreWhat is Leader-Member Exchange Theory? And Should You Use LMX Theory? Leader-Member Exchange Theory is deeply problematic. In fact, I don’t like it. But it may be a model you want to adopt. It is certainly a theory you need to understand, so you can avoid its Dark Side. Watching this video is worth 3
Read MoreWhat is Leadership? and Why do We Need Leaders? In this video, I answer two questions, to kick off our series on Leadership: what is leadership, and why do we need it? Watching this video is worth 2 Management Courses CPD Points*. 🔎 See below for details Introduction to Leadership Program 3: Managing and Leading
Read MoreWhat are Lean and Lean Thinking? In this video, I want to answer the questions, what is Lean, and what is Lean Thinking? Watching this video is worth 2 Management Courses CPD Points. This video is part of course module number 6.5.3 – Program 6: Managing within and Organization – Course 5: Operational Management –
Read MoreERP 101: What is Enterprise Resource Planning? In this video, I want to answer the question, what is ERP: Enterprise Resource Planning? Watching this video is worth 4 Management Courses CPD Points. This video is part of course module number 6.7 Program 6: Managing within an Organization Course 7: Financial Management LESSON NOTES ============ ERP
Read MoreWhat is Globalization? In this video, I want to answer the question, what is Globalization? Watching this video is worth 2 Management Courses CPD Points*. (See below for more details) This video is part of course module number 6.1 – The Nature of Organizations. Videos you may also like: 🎬 Introduction to Organizational Culture https://youtu.be/F_jEJBjE_J4
Read MoreNLP’s Logical Levels of Change: (aka Neurological Levels) We perceive the world, learn, and change at different levels. Robert Dilts developed a simple model of these levels to help us understand how change happens – and why it sometimes does not. He referred to them as neurological levels – or also as logical levels. Watching
Read MoreCognitive Reappraisal: How to Control Negative Thoughts Wouldn’t it be great if you could replace negative thoughts with alternatives that are both positive and true? Well, this is called Cognitive Reappraisal, and there are techniques to help you. Get our Kindle-exclusive companion to this course: Emotional Intelligence: A Management Courses Introduction https://geni.us/FsuCDrK Watching this video
Read MoreEmotional Intelligence and Neuroscience Neuroscience is the study of our nervous system, with the primary focus being the brain. And it is a multidisciplinary subject. There is a close relationship between the studies Neuroscience and Emotional intelligence. Get our Kindle-exclusive companion to this course: Emotional Intelligence: A Management Courses Introduction https://geni.us/FsuCDrK Watching this video is
Read MoreSocial Skills: What are they and How to Build Them Managers need to get the best from their teams. They need to win cooperation, resolve conflict, and communicate ideas. These lie in the Emotional Intelligence domain of Social Skills. Get our Kindle-exclusive companion to this course: Emotional Intelligence: A Management Courses Introduction https://geni.us/FsuCDrK Watching this
Read MoreSocial Awareness: What is it and How to Build it Social Awareness is important if you want to manage a successful team. It gives you the ability to put yourself in your team member’s shoes: to understand how they are feeling. At its heart is empathy. Get our Kindle-exclusive companion to this course: Emotional Intelligence:
Read MoreSelf Motivation: What is it and How to Build it Self Motivation is your ability to get up and get going when you’d really rather curl up and let it go. Get our Kindle-exclusive companion to this course: Emotional Intelligence: A Management Courses Introduction https://geni.us/FsuCDrK Watching this video is worth 2 Management Courses CPD Points*.
Read MoreSelf Regulation: What is it and How to Build It The second domain of Emotional Intelligence is Self Regulation. This is about managing your emotional state and the behavioral and social choices you make. Get our Kindle-exclusive companion to this course: Emotional Intelligence: A Management Courses Introduction https://geni.us/FsuCDrK Watching this video is worth 3 Management
Read MoreSelf Awareness: What is it and How to Build it The first domain of Emotional Intelligence is really simple, you’d think. It’s Self Awareness. Get our Kindle-exclusive companion to this course: Emotional Intelligence: A Management Courses Introduction https://geni.us/FsuCDrK Watching this video is worth 2 Management Courses CPD Points*. 🔎 See below for details Overview of
Read MoreCritical Assessment of Emotional Intelligence: The Cases For and Against Emotional Intelligence is an appealing model with a lot of ‘face validity’. That is, subjectively people see it as covering the concept it purports to measure. However, there is also a lot of academic criticism of the concept. So, in this video, we’ll take a
Read MoreThe Salovey & Mayer Model of Four Emotional Intelligence Abilities Peter Salovey and John Mayer developed a model of Emotional Intelligence based on four abilities. The Salovey & Mayer Model of Four Emotional Intelligence Abilities focuses on how we process emotional information and use it to navigate our social environment. Get our Kindle-exclusive companion to
Read MoreThe Daniel Goleman Model of Emotional Intelligence Daniel Goleman brought emotional intelligence to the public’s attention with his massive 1995 best seller, ‘Emotional Intelligence’. He followed this up with two further books that deserve to be read by all serious managers: • Working with Emotional Intelligence (1998) • The New Leaders (2002) All links below
Read MoreEmotional Quotient (EQ): The Reuven Bar-On model of Emotional Intelligence Reuven Bar-On is an American psychologist who coined the term, Emotion Quotient (EQ). He has been working on a model of emotional intelligence since 1982. He studies the ability of emotional and social competence to predict performance and behavior and has developed a psychometric model
Read MoreHoward Gardner: Emotional Intelligence in the Multiple Intelligences Model In 1983, Harvard psychologist, Howard Gardner, published the first edition of his book ‘Frames of Mind’. This introduced a wide audience to his model of ‘Multiple Intelligences’ Watching this video is worth 2 Management Courses CPD Points*. 🔎 See below for details Overview of Emotional Intelligence
Read MoreEmotional Intelligence at Work: Why is it Important? This is not an academic video, where I describe study after study and cite all the research papers. But I will tell you why Emotional Intelligence is important at work and give you an indication of the range of positive benefits of emotional intelligence at work that
Read MoreGuy Kawasaki: What is Enchantment? The idea of enchantment has been part of fairy tales, legends, and myths for thousands of years. So, when Guy Kawasaki applies the word as a metaphor for how to influence customers, is he telling us anything new? Watching this video is worth 2 Management Courses CPD Points*. 🔎 See
Read MoreWhat is Feedback? And Why Does it Matter? It feels like everyone knows how important Feedback is at work. But do we really understand it? In this short video, I’ll kick off our course on feedback by giving a very clear answer to the questions: ‘what is feedback?’ and ‘why does it matter?’ Watching this
Read MorePeter Senge’s Learning Organization Peter Senge wrote best-selling book, ‘The Fifth Discipline: The art and practice of the learning organization‘. This book has been rated by Harvard Business Review as one of the seminal management books. And his big idea was the Learning Organization. The Fifth Discipline: https://geni.us/ZrUvYi Watching this video is worth 2 Management
Read MoreCharles Handy’s Federal Organization Model Charles Handy’s Federal Organization model is highly centralized – but highly decentralizing. What on Earth can we make of this apparent contradiction? Watching this video is worth 1 Management Courses CPD Point*. (See below for more details) The Nature of Organizations ======================= This video is part of course module number
Read MoreKurt Lewin’s Freeze Phases for Team Development Kurt Lewin is one of the giants of 20th Century psychology. And one of his best contributions is Kurt Lewin’s Freeze Phases model of how people go through transitions. Watching this video is worth 1 Management Courses CPD Point*. (See below for more details) This video is part
Read MoreHow to Use the Kanban Method for Time Management Kanban started life as an inventory control system at Toyota in the 1950s. It was part of the Toyota Production System, developed by Taiichi Ohno to support ‘Just in Time’ manufacturing. Now, Kanban is a widely-used approach to plan and track activities. It is a useful
Read MoreThe Flow State… and How Flow Can Help You Work Effectively Have you ever had the experience of being so focused on what you are doing that time just flows past without you even noticing? That is a flow state. The psychologist, Mihaly Csikszentmihalyi, first described flow states, and they are a powerful tool for
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