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What is Leader-Member Exchange Theory? And Should You Use LMX Theory? Leader-Member Exchange Theory is deeply problematic. In fact, I don’t like it. But it may be a model you want to adopt. It is certainly a theory you need to understand, so you can avoid its Dark Side. Watching this video is worth 3
Read MoreWhat is Leadership? and Why do We Need Leaders? In this video, I answer two questions, to kick off our series on Leadership: what is leadership, and why do we need it? Watching this video is worth 2 Management Courses CPD Points*. 🔎 See below for details Introduction to Leadership Program 3: Managing and Leading
Read MoreWhat are Lean and Lean Thinking? In this video, I want to answer the questions, what is Lean, and what is Lean Thinking? Watching this video is worth 2 Management Courses CPD Points. This video is part of course module number 6.5.3 – Program 6: Managing within and Organization – Course 5: Operational Management –
Read MoreERP 101: What is Enterprise Resource Planning? In this video, I want to answer the question, what is ERP: Enterprise Resource Planning? Watching this video is worth 4 Management Courses CPD Points. This video is part of course module number 6.7 Program 6: Managing within an Organization Course 7: Financial Management LESSON NOTES ============ ERP
Read MoreWhat is Globalization? In this video, I want to answer the question, what is Globalization? Watching this video is worth 2 Management Courses CPD Points*. (See below for more details) This video is part of course module number 6.1 – The Nature of Organizations. Videos you may also like: 🎬 Introduction to Organizational Culture https://youtu.be/F_jEJBjE_J4
Read MoreThe Disney Creativity Strategy: The NLP Way to Test Ideas In the previous video, I described how NLP modeling works. Perhaps the most famous example is the Disney Creativity Strategy. It was modeled on Walt Disney’s approach to creative planning or problem-solving. Watching this video is worth 1 Management Courses CPD Point*. 🔎 See below
Read MoreWhat is NLP Modelling? And How do we to Do it? If you do something really well, and get excellent results, then perhaps I can get the same results if I do what you do. So, I might ask you questions and observe how you behave. If I can figure out your formula and apply
Read MoreNLP Reframing: Seeing the World in a Different Way Reframing is putting an event, experience, or situation into a new context, to see it in a different way. Watching this video is worth 1 Management Courses CPD Point*. 🔎 See below for details NLP This video is part of course module 2.9.3 Program 2: Manager
Read MoreNLP Time Line Therapy: What are Time Lines? Most of us represent time mentally, using metaphors of space and location. We look forward to our vacation. Because the future is ahead of us. So, let’s put the past behind us and move on. NLP takes this spatial metaphor and treats time as lying on a
Read MoreNLP & Hypnosis: What is the Milton Model? The Milton Model is like an inverse of the Meta Model that we saw in an earlier video. Its purpose is to open up the mind to alternative possibilities. And main way it does this is by being artfully vague! Watching this video is worth 2 Management
Read MoreNLP Goal-setting: Well-formed Outcomes Well-formed outcomes are one of the high-level NLP ideas that is of real use in the workplace. It’s a way of setting goals that makes them feel real and achievable. As a method, it makes SMART Goals look like a children’s toy! Watching this video is worth 1 Management Courses CPD
Read MoreNLP Change Work: How Does NLP Go about Changing People? The biggest claims that NLP practitioners make are that NLP has a toolkit of methods for helping people to change. This includes things like lack of confidence, uncertainty about decisions, stress, and anxiety. So, what is the basic approach? Watching this video is worth 2
Read MoreNLP Meta Model: Precision Questioning and Listening The NLP Meta Model starts with our ability recognize language patterns that people use, which give away the filters they are applying. Where these filters lead them to make an unhelpful interpretation of events , the second part of the Meta Model equips us to challenge those deletions,
Read MoreNLP Meta Programs: How we See the World In an earlier video, I talked about the filters in our brains that shape our interpretations of the world around us. But which bits of our experience do we delete, distort, and generalize? And which do we focus on? Meta Programs are the mental processes that direct
Read MoreNLP Perceptual Positions: Putting Yourself in Another Person’s Place We sometimes use the phrase, ‘putting yourself in someone else’s shoes’. Well, NLP has a helpful technique that helps you do just that… and more. It’s called Perceptual Positions. Watching this video is worth 2 Management Courses CPD Points*. 🔎 See below for details NLP This
Read MoreNLP Eye Accessing Cues: WTF? Can you really tell what someone is thinking, just by watching their eyes? That’s sort of the promise of NLP’s eye-accessing cues. So, WTF? Let’s answer the question, what the fact. Watching this video is worth 2 Management Courses CPD Points*. 🔎 See below for details NLP This video is
Read MoreNLP Filters: How we Interpret the World around us We don’t see the world as it is. We see it as our brains interpret it. We become aware of external events through our senses. NLP Filters give a compelling model of how we interpret the world around us and the way it influences communication. Watching
Read MoreThe NLP Approach to Rapport Building Building rapport is one of the core principles of NLP. And so, as you’d expect, NLP has a lot to say about how best to do rapport building. Watching this video is worth 3 Management Courses CPD Points*. 🔎 See below for details NLP This video is part of
Read MoreNLP Presuppositions: Explained! NLP learning often starts with a set of presuppositions. These are statements that may or may not be true. However, it is helpful to proceed as if they are because they are deeply empowering. They are ‘convenient assumptions’. Watching this video is worth 3 Management Courses CPD Points*. 🔎 See below for
Read MoreWhat is NLP? Neuro Linguistic Programming NLP is, frankly, problematic. Its popularity in management and business goes through phases and it has a lot of tools that are useful. So, what is NLP? Watching this video is worth 3 Management Courses CPD Points*. 🔎 See below for details NLP This video is part of course
Read MoreIntroduction to Emotional Intelligence Emotional intelligence or EI is the ability to understand and manage your own emotions, and those of the people around you. Watching this video is worth 2 Management Courses CPD Points*. 🔎 See below for details Overview of Emotional Intelligence This video is part of course module number 1.4.1 Program 1:
Read MoreGuy Kawasaki: What is Enchantment? The idea of enchantment has been part of fairy tales, legends, and myths for thousands of years. So, when Guy Kawasaki applies the word as a metaphor for how to influence customers, is he telling us anything new? Watching this video is worth 2 Management Courses CPD Points*. 🔎 See
Read MoreWhat is Feedback? And Why Does it Matter? It feels like everyone knows how important Feedback is at work. But do we really understand it? In this short video, I’ll kick off our course on feedback by giving a very clear answer to the questions: ‘what is feedback?’ and ‘why does it matter?’ Watching this
Read MorePeter Senge’s Learning Organization Peter Senge wrote best-selling book, ‘The Fifth Discipline: The art and practice of the learning organization‘. This book has been rated by Harvard Business Review as one of the seminal management books. And his big idea was the Learning Organization. The Fifth Discipline: https://geni.us/ZrUvYi Watching this video is worth 2 Management
Read MoreCharles Handy’s Federal Organization Model Charles Handy’s Federal Organization model is highly centralized – but highly decentralizing. What on Earth can we make of this apparent contradiction? Watching this video is worth 1 Management Courses CPD Point*. (See below for more details) The Nature of Organizations ======================= This video is part of course module number
Read MoreKurt Lewin’s Freeze Phases for Team Development Kurt Lewin is one of the giants of 20th Century psychology. And one of his best contributions is Kurt Lewin’s Freeze Phases model of how people go through transitions. Watching this video is worth 1 Management Courses CPD Point*. (See below for more details) This video is part
Read MoreHow to Use the Kanban Method for Time Management Kanban started life as an inventory control system at Toyota in the 1950s. It was part of the Toyota Production System, developed by Taiichi Ohno to support ‘Just in Time’ manufacturing. Now, Kanban is a widely-used approach to plan and track activities. It is a useful
Read MoreThe Flow State… and How Flow Can Help You Work Effectively Have you ever had the experience of being so focused on what you are doing that time just flows past without you even noticing? That is a flow state. The psychologist, Mihaly Csikszentmihalyi, first described flow states, and they are a powerful tool for
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