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How to Give a Performance Review: Management Primer An important role for all managers is reviewing the performance of team members. Giving a good, fair performance review takes planning and care. In this video, I’ll give you all the basics of how to do it easily and effectively. Do you want a concise, yet precise,
Read MoreHow to Prioritize Tasks and Work: Management Primer Managers have a vast amount of things to do and, as your career progresses, your list will only grow! So, prioritization is a critical skill to master. In this video, I’ll give you all the basics of how to do it easily and effectively. Do you want
Read MoreHow to Set Clear, Realistic Goals Goal setting is a critical art of performance improvement. In this video, I’ll give you all the basics of how to do it easily and effectively. Do you want a concise, yet precise, description of how to deal with common management challenges? This is one of a series of
Read MoreHow to Give Constructive Feedback: Management Primer Managers have a responsibility to develop our people. And that means giving effective feedback. In this video, I’ll give you all the basics of how to do it easily and effectively. Do you want a concise, yet precise, description of how to deal with common management challenges? This
Read MoreExpectancy Theories of Motivation: Vroom and Beyond [Compilation] This video compiles our three videos on Expectancy theory, from Vroom, to Lawler, to Porter and Lawler. 🧭 This video is a compilation of videos from course module number 3.7.2 🏢 Program 3: Managing & Leading Individuals 🏘️ Course 7: Motivation 🏠 Section 2: Process Theories and
Read MoreHow Do We Motivate People? Top Process Models of Motivation [Compilation] This video compiles our videos that cover the five most important models for how to motivate people – the process. 🧭 This video is a compilation of videos from course module number 3.7.2 🏢 Program 3: Managing & Leading Individuals 🏘️ Course 7: Motivation
Read MoreWhat Motivates People? The Top Motivation Models [Compilation] This video compiles our videos that cover the five most important models for what motivates people at work. 🧭 This video is a compilation of videos from course module number 3.7.3 🏢 Program 3: Managing & Leading Individuals 🏘️ Course 7: Motivation 🏠 Section 3: Content Theories
Read MoreWhat is Software as a Service, SaaS? …and PaaS …and IaaS In this video, I want to answer the question, what is SaaS: Software as a Service? Watching this video is worth 5 Management Courses CPD Points. LESSON NOTES ============ Software as a Service, or SaaS, is a method of licensing, charging for, and delivering
Read MoreSollution Selling: Neil Rackham’s SPIN Selling Solution selling is all about finding out what the problem is, and offering a solution. And this is at the heart of Neil Rackham’s approach to sales: SPIN Selling. SPIN is an acronym that will guide you through the diagnosis. The Book of the Course! Sales Skills: A Management
Read MoreWhat is the Triple Bottom Line? John Elkington developed the concept of the Triple Bottom Line of People, Planet, and Profit. So, what is the Triple Bottom Line? Watching this video is worth 2 Management Courses CPD Points*. 🔎 See below for details Corporate Social Responsibility (CSR) This video is part of course module 6.2
Read MoreWhat is the Sales Funnel? The Sales Funnel is one of the most fundamental concepts in selling. So, in this video, I want to answer the question What is the Sales Funnel? The Book of the Course! Sales Skills: A Management Courses Introduction This book gives a broad introduction to the topic, for managers and
Read MoreNLP Time Line Therapy: What are Time Lines? Most of us represent time mentally, using metaphors of space and location. We look forward to our vacation. Because the future is ahead of us. So, let’s put the past behind us and move on. NLP takes this spatial metaphor and treats time as lying on a
Read MoreSocial Awareness: What is it and How to Build it Social Awareness is important if you want to manage a successful team. It gives you the ability to put yourself in your team member’s shoes: to understand how they are feeling. At its heart is empathy. Get our Kindle-exclusive companion to this course: Emotional Intelligence:
Read MoreSelf Motivation: What is it and How to Build it Self Motivation is your ability to get up and get going when you’d really rather curl up and let it go. Get our Kindle-exclusive companion to this course: Emotional Intelligence: A Management Courses Introduction https://geni.us/FsuCDrK Watching this video is worth 2 Management Courses CPD Points*.
Read MoreSelf Regulation: What is it and How to Build It The second domain of Emotional Intelligence is Self Regulation. This is about managing your emotional state and the behavioral and social choices you make. Get our Kindle-exclusive companion to this course: Emotional Intelligence: A Management Courses Introduction https://geni.us/FsuCDrK Watching this video is worth 3 Management
Read MoreSelf Awareness: What is it and How to Build it The first domain of Emotional Intelligence is really simple, you’d think. It’s Self Awareness. Get our Kindle-exclusive companion to this course: Emotional Intelligence: A Management Courses Introduction https://geni.us/FsuCDrK Watching this video is worth 2 Management Courses CPD Points*. 🔎 See below for details Overview of
Read MoreWhat is a USP? A Unique Selling Proposition Rosser Reeves was an advertising executive who believed that an advertisement or commercial should show off the value of a product, not the cleverness of the ad’s copywriter. He crafted his ads around what he called the Unique Selling Proposition, or USP. This is the one reason
Read MoreSeth Godin: What are Tribes? Seth Godin is a marketer and a communicator. And, in 2008 he tapped into the emerging Zeitgeist, with his book, ‘Tribes: We Need You to Lead Us’. (https://geni.us/ugCQ0). Watching this video is worth 2 Management Courses CPD Points*. 🔎 See below for details Marketing for Managers This video is part
Read MoreWhat is 360-Degree Feedback? And a 4-step Process. The idea and practice of 360-degree feedback has been through rises and falls since it first appeared in the 1950s. And it really took off in the 1990s. But it is as important today as it’s ever been. So, let’s examine 360-degree feedback from a number of
Read MoreWhat is the Starfish Model for Giving Feedback? The Starfish Model offers you a quick and future-focused way to give formal and informal feedback. Watching this video is worth 1 Management Courses CPD Point*. 🔎 See below for details Feedback This video is part of course module number 3.8.2 Program 3: Managing & Leading Individuals
Read MorePorter & Lawler: Expectancy Theory on Steroids Victor Vroom’s Expectancy Theory of motivation is extremely successful. But Lyman Porter and Edward Lawler found that predict or explain everything about the relationships among the effort we put in, the performance we achieve, and the satisfaction we feel. Porter & Lawler’s Expectancy Model is far more complex,
Read MoreEdward Lawler: Vroom Enhanced with Two Types of Expectancy Victor Vroom’s Expectancy Theory of motivation is, perhaps, my favorite model of how motivation works. And my video on it is one of the most-watched on this channel. But Edward Lawler expanded on it in a small, but important way. He gave us ‘Vroom Enhanced’ with
Read MoreFrench and Raven: Social Power Bases in Organizations French and Raven described the sources of power that people have as ‘social power bases’. Watching this video is worth 3 Management Courses CPD Points*. (See below for more details) The Nature of Organizations ======================= This video is part of course module number 6.1.3 Program 6: Managing
Read MoreCharles Handy’s Triple-I Company The Triple-I company is the primary home of 21st century knowledge workers. So, what is it? Watching this video is worth 1 Management Courses CPD Point*. (See below for more details) The Nature of Organizations ======================= This video is part of course module number 6.1.2 Program 6: Managing within Organizations Course
Read MoreCharles Handy’s Shamrock Organization In his 1989 book, The Age of Unreason, Charles Handy looked forward to a new type of organization, the Shamrock Organization. The Age of Unreason: https://geni.us/rwY6Iz9 Watching this video is worth 2 Management Courses CPD Points*. (See below for more details) The Nature of Organizations ======================= This video is part of
Read MoreAccelerate Team Development with Swift Trust Swift Trust s a simple idea… How can you quickly build trust among strangers? If you are getting a group together and you need them to perform well as a team, quickly, then the Swift Trust framework can really help. Watching this video is worth 3 Management Courses CPD
Read MoreThe Tuckman Model – Tuckman Team Development Model The Tuckman Model of Group Formation and Team Development is one of the most important, useful, and successful management models. Simply put… Every manager needs to know it! Watching this video is worth 3 Management Courses CPD Points*. (See below for more details) This video is part
Read MoreWhat is a Team? What is a Team? This is the first video in a new course on teams and team-working. So we need to start at the beginning and establish what we mean by the term ‘team’. Watching this video is worth 2 Management Courses CPD Points*. (See below for more details) This video
Read MoreThe Psychology of Motivation: Understand the Basics Motivation is a mental and emotional state. So, we need to understand the basics of the psychology of motivation and how motivation works in the brain. That’s what we will do in this video. Watching this video is worth 2 Management Courses CPD Points*. (See below for more
Read MoreBasics of Motivation: Building Morale in your Team Morale is like Motivation applied across a whole team. And building team morale is an important part of your role as manager, supervisor, or team leader. So, what can you do to build morale in your team? That’s what we will look at in this video. Watching
Read MoreBasics of Motivation: Incentives – do they work? One thing most people ‘know’ about motivation is the value of incentives. The problem is… Incentives don’t always work. So, in this video, we’ll look at when incentives do and do not work and understand why. Watching this video is worth 3 Management Courses CPD Points*. (See
Read MoreHackman and Oldham: Job Characteristics Model of Motivation How do the characteristics of the task at hand affect motivation? This is the question that Hackman and Oldham tackle in their Job Characteristics model of motivation. In this video, we look at the three factors that contribute to the Hackman and Oldham the ‘Motivating Potential’. Watching
Read MoreWork Orientation Theory: John Goldthorpe and How Attitudes affect Motivation John Goldthorpe and his colleagues offer us a sociological model of workplace motivation: Work Orientation Theory. Goldthorpe’s theory is culturally rooted in 1960s Britain. But I do think the principles underpinning it are worth bearing in mind. In Work Orientation Theory, Goldthorpe and his colleagues
Read MoreEdwin Locke: Goal-Setting Theory of Motivation Edwin Locke was interested in the way goals and goal-setting motivate us in the workplace. People strive to achieve their goals. So, a worthwhile goal is intrinsically motivating. On the face of it, the role of goal-setting in motivation theory is obvious. But there is more to Edwin Locke’s
Read MoreDaniel Pink and Motivation 3.0 – Content Models of Motivation Daniel Pink is not a researcher or a manager: he’s an author. But his assessment of modern research and motivation theories in his book, Drive (https://geni.us/uq3EBO), is valuable. He gives his concept of Motivation 3.0. Watching this video is worth 3 Management Courses CPD Points*.
Read MoreRyan & Deci: Self Determination Theory (SDT) – Content Models of Motivation Ryan & Deci are the founders of Self Determination Theory (SDT). It’s possibly the most substantial modern body of research on motivation. As such, it is essential for modern managers to understand the basics. Watching this video is worth 3 Management Courses CPD
Read MoreChris Argyris and the Immaturity-Maturity Model of Motivation: Treat People as Adults Chris Argyris offers us a more sophisticated view of McGregor’s Theory X and Theory Y model of motivation. His conclusion is that we need to treat people as adults. Argyris put forward his ‘Immaturity-Maturity Theory’. This suggested that if you treat people like
Read MoreRensis Likert and High Producing Managers – Process Models of Motivation Rensis Likert studied different systems of management and the things that ‘high-producing managers’ do to achieve the results they get. His conclusions build a helpful model of motivation and how to get the best from the people who work for you. Watching this video
Read MoreDavid McClelland and Three Motivational Needs – Content Theories of Motivation For my money, David McClelland gave us one of the most useful models of motivation, for use in the workplace. McClelland identified three motivational needs. Each of these allows us to motivate different people to do the same task, by appealing to the need
Read MoreClayton Alderfer and ERG Theory – Content Models of Motivation Clayton Alderfer created a variation on the best-known needs theory of motivation: Maslow’s Hierarchy of Needs. Alderfer’s model is known as ERG Theory. ERG stands for the three primary needs that Alderfer identified: – Existence – Relatedness – Growth In many ways, this simpler model
Read MoreFrederick Herzberg and the Two-factor Theory – Content Models of Motivation Motivation is not the opposite of de-motivation. That’s the conclusion that Frederick Herzberg came to. Rather, he recognized there are two sets of factors: 1. Motivators, and 2. Hygiene factors I this video, we’ll examine Frederick Herzberg’s Two-factor Theory. t is one of the
Read MoreAbraham Maslow and the Hierarchy of Needs – Content Model of Motivation Abraham Maslow’ Hierarchy of Needs is possibly the best known model of motivation. As a motivation theory, the hierarchy of needs is useful, but probably over-used. But, it’s an important motivation model to know and understand, so, we’ll go through it in this
Read MoreDouglas McGregor and Theory X & Theory Y: Process of Model of Motivation Douglas McGregor offers us two theories for the price of one: Theory X & Theory Y. But, in truth, they largely represent two ends of a spectrum of approaches to management and motivation. They are the logical development of the work Elton
Read MoreJohn Stacy Adams and Equity Theory: Process of Model of Motivation John Stacy Adams built a simple yet exceptionally powerful motivation model around a simple fact: human beings are motivated by fairness. He called this model Equity Theory, and that’s what I’ll take you through in this video. Watching this video is worth 4 Management
Read MoreVictor Vroom and Expectancy Theory: Process of Model of Motivation Victor Vroom offers us a powerful process model of motivation: expectancy Theory. It’s less well-known than it should be. Expectancy Theory won’t tell you what motivates people. Bt it will tell you why motivation sometimes works, and why it sometimes fails. Watching this video is
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