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Masters of Feedback: Ken Blanchard & Spencer Johnson – One Minute Feedback The One Minute Manager, by Ken Blanchard and Spencer Johnson, is famous. And it spawned a whole series of One Minute Manager books. But, at the heart of the original book are three simple ideas. And they are all about giving one minute
Read MoreMasters of Feedback: Rick Maurer – Feedback Toolkit Rick Maurer’s Feedback Toolkit is a fabulous resource for anyone who wants to equip themselves with knowledge and techniques for a wide variety of feedback scenarios. Rick Maurer is clearly a master of feedback. Feedback Toolkit: 16 Tools for Better Communication in the Workplace https://geni.us/x8TGT4 Watching this
Read MoreHow to Do a Performance Turnaround – 6-step process [Feedback Challenges] If you have a poor-performing member of your team, how do you turn around their poor performance? I’ll give you a 6-step process to performance turnaround process. Watching this video is worth 1 Management Courses CPD Points. 🔎 See below for details Feedback This
Read MoreFeedback Challenges: Bias in Feedback In this video I want to discuss five common types of bias we find in feedback – and what you can do to minimize each of these forms of bias in feedback. Watching this video is worth 2 Management Courses CPD Points*. 🔎 See below for details Feedback This video
Read MoreFeedback Failure: What if Your Feedback Doesn’t go to Plan? Feedback can start to seem routine, in a well-run team. But feedback doesn’t always go to plan. In this video, we’ll look at four of the most common reasons why feedback doesn’t go to plan – and what to do about each type of feedback
Read MoreWhat is Diamond Feeback? In this short video, I want to answer the question, ‘What is Diamond Feedback?’ Watching this video is worth 1 Management Courses CPD Point*. 🔎 See below for details Feedback This video is part of course module number 3.8.2 Program 3: Managing & Leading Individuals Course 8: Feedback Section 2: How
Read MoreWhat is 360-Degree Feedback? And a 4-step Process. The idea and practice of 360-degree feedback has been through rises and falls since it first appeared in the 1950s. And it really took off in the 1990s. But it is as important today as it’s ever been. So, let’s examine 360-degree feedback from a number of
Read MoreReceiving Feedback: Acting on Feedback – 8 Steps To be effective in making change, we must take responsibility for acting on the feedback we receive Watching this video is worth 1 Management Courses CPD Point*. 🔎 See below for details Feedback This video is part of course module number 3.8.3 Program 3: Managing & Leading
Read MoreHow to Receive Feedback If someone offers you feedback, treat it as a valuable gift. We often find it hard to receive feedback – whether it’s positive or critical. Let’s see how to receive feedback effectively. Watching this video is worth 2 Management Courses CPD Points*. 🔎 See below for details Feedback This video is
Read MoreReceiving Feedback: How to Ask for Feedback We know that good performance feedback can help us grow, develop, and improve. But we don’t find it easy to ask for it. In this video, I’ll tell you how to ask for feedback. Watching this video is worth 1 Management Courses CPD Point*. 🔎 See below for
Read MoreWhat is the Starfish Model for Giving Feedback? The Starfish Model offers you a quick and future-focused way to give formal and informal feedback. Watching this video is worth 1 Management Courses CPD Point*. 🔎 See below for details Feedback This video is part of course module number 3.8.2 Program 3: Managing & Leading Individuals
Read MoreMasters of Feedback: Kim Cameron – Positive Feedback Kim Cameron is the founder of Positive Organizational Scholarship. This is the application of the ideas of Positive Psychology, Organizational Design, Citizenship, and much else, at the organizational level. At the heart of his thinking are the ideas of strengths, positive deviance, and affirmative bias. And these
Read MoreWhy You Should Never Use the Feedback Sandwich – swap to the Feedback Burger The Feedback Sandwich is the first method many managers learn for giving feedback. But it’s deeply flawed. However, with one simple modification, it becomes powerful… It becomes the Feedback Burger. Watching this video is worth 1 Management Courses CPD Point*. 🔎
Read MoreHow to Give Formal Performance Feedback: 8-step Feedback Process Everything works better when you have a process to follow. This 8-step feedback process for giving formal performance feedback will give you confidence Watching this video is worth 1 Management Courses CPD Point*. 🔎 See below for details Feedback This video is part of course module
Read MoreHow to Plan Your Feedback: 10 Question Process If you want your feedback to go well, then plan it. Here are ten questions to plan your feedback. Watching this video is worth 1 Management Courses CPD Point*. 🔎 See below for details Feedback This video is part of course module number 3.8.2 Program 3: Managing
Read MoreWhen and Where to Give Feedback Feedback is a vitally important management or supervisory activity. But the question is, when and where to give feedback? I’ll split my answer into two cases… Watching this video is worth 1 Management Courses CPD Point*. 🔎 See below for details Feedback This video is part of course module
Read MoreTypes of Performance Feedback: 8 Varieties There is a lot of jargon around performance feedback – and a lot of different types of performance feedback. Let’s unpick them all. Watching this video is worth 3 Management Courses CPD Points*. 🔎 See below for details Feedback This video is part of course module number 3.8.1 Program
Read MoreThe Principles of Performance Feedback: Feedback Principles that set the BAR high Performance feedback should be excellent. So, I want to share with you three feedback principles that set the BAR high 1. Behaviors 2. Awareness 3. Responsibility Watching this video is worth 2 Management Courses CPD Points*. 🔎 See below for details Feedback This
Read MoreWhat is Feedback? And Why Does it Matter? It feels like everyone knows how important Feedback is at work. But do we really understand it? In this short video, I’ll kick off our course on feedback by giving a very clear answer to the questions: ‘what is feedback?’ and ‘why does it matter?’ Watching this
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